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PlayGrand Casino spreads its welcome package over three deposits, each paired with bonus spins on a different slot: Reactoonz, Book of Dead and Legacy of Egypt.
The software providers lift the score the most, followed by licensing and security and responsible gambling. Banking and withdrawals pull it down the most, then the bonuses, customer support, the casino games and the mobile casino, for an overall result of Very Good.
PlayGrand Casino earns 8.1/10, a Very Good result. The software providers carry it with a 10.0: the size of the studio roster earns 6 of 6 and the reference studios 4 of 4. Licensing and security reach 9.4, with the Malta Gaming Authority licence earning 6 of 6 and operator transparency 1 of 1, and responsible gambling reaches 9.5, with deposit limits, session limits and reminders, time-out, self-exclusion and identity checks all scoring in full.
Points are lost first on banking and withdrawals, scored 6.0: payout speed earns 1 of 4 and the range of payment methods 0 of 2, while the accepted currency range is not verified. The bonuses reach 7.5: the cap on bonus winnings and the wagering earn 0 of 1 each, and recurring promotions 0 of 3. Customer support stops at 7.0, where the e-mail channel earns 1 of 4, and the casino games reach 7.5, with the 7 categories earning 3 of 4. The mobile casino reaches 8.0, where the mobile application earns 1 of 3 and the site languages 0 of 2.
The welcome package runs over three deposits, each from €10. The first deposit is matched 100% up to €300 with 30 bonus spins on Reactoonz, the second 50% up to €500 with 50 bonus spins on Book of Dead, and the third 25% up to €200 with 20 bonus spins on Legacy of Egypt. The three caps add up to €1,000 and 100 bonus spins, the figure the site advertises. Each step requires an opt-in and a verified account, is available only when no other bonus is active, and is credited automatically to the bonus balance.
up to€1,000Bonus+ 100 free spins
Claim Offer →How It Works
To collect all €1,000 you deposit €2,100: a 48% return.
The bonus terms set the wagering at 40 times the sum of the deposit and the bonus. Winnings from the bonus spins are credited as bonus funds. Players get a 10-day window to use the spins, and bonus funds expire after 30 days. Once the wagering is complete, at most €100 can be cashed out from bonus funds, and the maximum bet with the bonus active is €5. Deposits made with Skrill or Neteller are excluded from the welcome package, and withdrawing real funds while a bonus is active forfeits the bonus and its winnings.
The loyalty offering is the Grand Club, an invitation-only VIP programme.
PlayGrand Casino is scored across 8 sections, each weighted in the overall score.
Rated Very Good.
PlayGrand Casino’s score rests most on Software Providers, then on Licensing & Security and Responsible Gambling. It is held back most by Banking & Withdrawals, then by Bonuses & Promotions, Customer Support, Casino Games and Mobile Casino. Software Providers and Bonuses & Promotions weigh the most in the overall score, 20% each.
Licence MGA/B2C/370/2017 from the Malta Gaming Authority, held by White Hat Gaming Limited, earns 6 of 6 points. Operator transparency earns 1 of 1, with the company registration number published. The operating history is not verified.
Payout speed earns 1 of 4 points. The 7 payment methods earn 0 of 2, and crypto support 0 of 2. The published weekly withdrawal limit earns 1 of 1. The accepted currency range is not verified.
The 30-day bonus validity earns 1 of 1 point, the €5 maximum bet with a bonus 1 of 1, the €10 minimum deposit 1 of 1, the value of the welcome offer 1 of 1 and the VIP programme 1 of 1. Recurring promotions earn 0 of 3. The €100 cash-out cap on bonus winnings earns 0 of 1, and the welcome wagering 0 of 1.
The live casino, with roulette, blackjack, baccarat and game shows among its live games, earns 2 of 2 points. The 7 game categories earn 3 of 4. The size of the game library, free demo play and exclusive games are not verified.
The roster of 140 studios earns 6 of 6 points, and the reference studios 4 of 4, with 16 of them on the roster.
The e-mail channel earns 1 of 4 points, and availability around the clock 3 of 3. Support languages are not verified.
The mobile website earns 3 of 3 points and game search with filters 2 of 2. The progressive web app earns 1 of 3, and the site languages 0 of 2.
Deposit limits, session limits and reminders, time-out and self-exclusion earn 2 of 2 points each, and age and identity checks 1 of 1. Information on gambling support organisations is not verified.
PlayGrand Casino is operated by White Hat Gaming Limited, registration number C73232, registered at 85 St John Street, Valletta, VLT1165, Malta, and holds licence MGA/B2C/370/2017 from the Malta Gaming Authority, issued on 1 August 2018. Identity verification is required under the general terms, and the welcome package is open only to verified players.
Under the general terms, players from Australia, Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United States, among other restricted countries, are excluded.
PlayGrand Casino works with 140 studios. Pragmatic Play, Hacksaw Gaming, Play’n GO, Nolimit City, NetEnt, Push Gaming, Relax Gaming, Red Tiger, Big Time Gaming, BGaming, ELK Studios, Thunderkick, Blueprint Gaming, Wazdan, PG Soft, Microgaming, Evolution, Ezugi, IGT and Greentube are on the roster.
Pragmatic Play
Play’n GO
Spinomenal
BGaming
Hacksaw Gaming
NetEnt
Blueprint Gaming
Stakelogic
Light & Wonder
Wazdan
Relax Gaming
Red Tiger
ELK Studios
GAMOMAT
NoLimit City
Push Gaming
Thunderkick
AvatarUX
Red Rake Gaming
Big Time Gaming
Just For The Win
Peter & Sons
Skywind
Fantasma Games
Slotmill
ReelPlay
4ThePlayer
Max Win Gaming
Northern Lights Gaming
Foxium
Bullshark Games
Gameburger Studios
Octoplay
Snowborn Games
Triple Edge Studios
Reflex Gaming
Crazy Tooth Studio
Alchemy Gaming
Print Studios
Boomerang Studios
Fortune Factory Studios
Slingshot Studios
NowNow Gaming
Stormcraft Studios
LuckSome
Jelly
Four Leaf Gaming
Bang Bang Games
Neon Valley Studios
Kitsune Studios
Hot Rise Games
Wicked Games
Hammertime Games
Gaming Corps
Inspired Gaming
Evolution
IGT
PG Soft
Revolver Gaming
Greentube
DreamspinLILightning Box GamesTRTriggerButtonWIWishbone Games
Netgaming
1X2 Gaming
Ad Lunam
AGSAIAir Dice
All41 Studios
Apollo GamesARArea VegasATAtlantic Digital
Atomic Slot Lab
Aurum Signature StudiosBABarstruck
Bluberi GamingBLBluering StudiosBRBragg
Buck Stakes EntertainmentCHChance InteractiveCOCoin Machine GamingCRCrucible GamingCUCurious GamesDEDeep StakeDEDegen
Ela Games
Electric ElephantENEndemol
Evoplay
Eyecon
EzugiFLFlip Five GamingFUFun FiestaGAGames Global / Microgaming
Games Inc.
Gamevy
Gold Coin Studios
Golden Rock Studios
GONG Gaming Technologies
Half Pixel StudiosHIHigh Limit Studios
Indigo Magic
Infinity Dragon StudiosININO GamesIRIron Dog
King Show GamesKOKoala Gaming
Leander GamesLILinko Studios
Lucky Lunar
Merkur GamingNANailed IT Games
NYXOIOi StudiosONOn Air
Oros GamingOUOutrageously Innovative StudiosPEPear Fiction GamingPLPlayzidoPOPosh Monkey Studios
Prospect Gaming
RAW iGamingRERed7REReel Time GamingRIRicochet
Rogue Gaming
Ruby Play
S GamingSLSlammer Studios
Slingo
SpinPlay Games
Spinmatic
Storm Gaming
Swintt
Synot GamesThe lobby is split into 7 categories: Slots, Megaways, Jackpot Slots, Live Casino, Table Games, Drops & Wins and Other Games.
The live casino covers roulette, blackjack, baccarat, poker, sic bo, dice, game shows, Dragon Tiger, Andar Bahar and Teen Patti.
PlayGrand Casino lists 7 payment methods, the same for deposits and withdrawals: Visa, Mastercard, Maestro, Paysafecard, Skrill, Neteller and Bank Transfer. Deposits start at €10, withdrawals also start at €10, and the Help Centre says withdrawals are free of charge on the casino’s side.
EUR 5,000 per week unless otherwise agreed in writing; VIP players may be eligible for an increase
Under the general terms, withdrawals stay pending for 1 to 2 days, are then processed immediately and can take up to 3 working days to reach the account, depending on the method. Withdrawals are limited to €5,000 per week unless otherwise agreed in writing, with a possible increase for VIP players.
The site is available in English. It runs as a full mobile website, the lobby offers game search with filters, and the casino also offers a progressive web app (PWA).
Support is available 24/7 and can be reached by e-mail.
Deposit limits, session limits and reminders, time-out and self-exclusion are available on the account, and players pass age and identity verification.
Three matched payments: the first doubled up to €300 alongside 30 spins on Reactoonz, the second raised by half up to €500 alongside 50 spins on Book of Dead, and the third raised by a quarter up to €200 alongside 20 spins on Legacy of Egypt.
Your payment and the matching bonus are counted together, and that combined amount has to be played through 40 times before a cash-out.
In Malta: the Malta Gaming Authority issued licence MGA/B2C/370/2017, which is held by White Hat Gaming Limited.
A request waits one to two days, then goes through straight away, and the money reaches you in up to three working days according to the payment route.
Visa, Mastercard and Maestro cards, Paysafecard, the Skrill and Neteller wallets, and bank transfer, for paying in and cashing out alike.
Yes, the e-mail team works around the clock.
Yes, the whole site works in a mobile browser, with search and filters included.
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