PicPay Casino Payments in 2026: Brazil’s Ban and Refunds

PicPay and Brazil’s Betting Payment Ban

PicPay casino payments are blocked because Brazil banned fixed-odds betting, together with the payments that fund it, by Provisional Measure No. 1.394 of 25 September 2026, in force from its publication in the Official Gazette that day. PicPay says so in its own help centre: payments to online betting platforms are blocked under a federal measure that applies to all payment institutions, not by its own choice, and no new payment or deposit to a betting site goes through, from the balance or with another method.

What the Ban Covers

The prohibition reaches the operation, offer, intermediation and advertising of fixed-odds betting, whether the bets are on real sporting events or on virtual online games. Its payment clause is the one that stops PicPay: payment institutions and the other participants in a payment scheme, instant payments included, may not process, settle or enable a transaction meant for betting, apart from those that wind operators down and refund players. The Central Bank set the same duty in Resolution No. 590 of 28 September 2026, effective from the measure’s publication.

What It Means for a PicPay Account Holder

For a player in Brazil, PicPay is closed as a way to pay a betting site, and an ordinary cashier withdrawal is no longer the route for money left behind: operators return it through the refund procedure the measure sets out. The market behind those cashiers is shutting as well. Licences granted under Law No. 14.790 of 29 December 2023 lapse thirty days after the measure’s publication, and no new licence may be granted.

PicPay Withdrawals and Balances After the Ban

Money a player in Brazil still holds with a betting operator comes back as a refund ordered by the measure, not as a PicPay withdrawal requested at the cashier. That refund can still land in a PicPay account, since the preferred destination is the account the money originally came from. PicPay itself plays no part in recovering it: the app can show what left the PicPay account, but it cannot access, move or release money held on another platform.

The measure fixes how operators settle what they hold:

• Open bets are void, and the stake is returned in full with no deduction.
• Winnings on bets already settled remain payable.
• Refunds travel by transfer to an active account held in the player’s own name, identified by the CPF number.

What PicPay Tells Affected Users

PicPay sends users with a balance on a betting platform to that platform’s official channels for the refund. It also warns that anyone promising to unlock a betting balance in exchange for a payment, a password, a security code or account details may be running a scam, and asks users to hand over none of them. A refund comes from the operator’s side by transfer, so a stranger asking for codes to release it is not part of that process.

How a PicPay Account Works

PicPay is a Brazilian payment account opened and run in the app. A new user needs a selfie taken with the front camera for facial recognition, a Brazilian CPF tax number or an RNE foreign-resident registration, and a mobile number with a Brazilian area code and an active line.

Which PicPay Company Does What

Two companies sit behind the brand. PicPay Instituição de Pagamento S.A. is responsible for the payment account and its day-to-day movements: Pix, payments, bills and mobile top-ups. PicPay Bank Banco Múltiplo S.A. is the group’s bank. Both fall under the betting payment block, which binds financial institutions and payment institutions alike, so moving money between the two companies opens no back door to a betting site.

PicPay Fees and Limits

PicPay’s charges and limits apply to everyday use in Brazil; a payment to a betting site is refused at the outset, so there is no casino fee to compare. The account holder pays for how the account is used rather than for having it:

• No annual, monthly or joining fee.
• Charges on specific services, such as transfers, cash withdrawals and credit card payments.
• An inactivity fee once the account has gone 360 days in a row without access or financial movement.
• A daily value limit on sending Pix, with no cap on how many Pix payments go out in a day.

PicPay Deposits Before the Ban

Before the ban, a PicPay deposit at a Brazilian betting site was an electronic transfer under tight rules. From 1 January 2025, only authorised operators could offer betting in Brazil, and only on internet domains ending in bet.br. Ordinance No. 615 of 16 April 2024 required deposits, withdrawals and prizes to move solely by electronic transfer between the player’s registered account and the operator’s transactional account.

The provisional measure of 25 September 2026 bans that betting and bars payment institutions from processing transactions meant for it, from the day of its publication; Central Bank Resolution No. 590 obliges them to block those transactions from that same date. The licences of those operators end at the close of the thirty days that follow its publication.

How PicPay Fitted the Old Cashier Model

PicPay paid as the origin of a transfer, not as a wallet brand of its own. The ordinance kept a closed list of accepted routes: instant payments, TED transfers, debit or prepaid cards and transfers within the same institution. A player funding a betting account from PicPay therefore sent one of those transfers from an account registered in their own name.

What the Old Rules Barred

Cash, payment slips, cheques, crypto-assets, transfers from unregistered accounts, third-party payments and credit cards or other post-paid instruments were barred as deposit routes, so a credit balance in a wallet app had no place at a licensed cashier. On the way out, a requested withdrawal had to reach the player’s registered account within one hundred and twenty minutes.

PicPay Before and After the Ban

PicPay for European Players in Euros

If you live in Europe and pay in euros, the part of PicPay that deals in euros is the Conta Global. It converts reais into dollars or euros and comes with an international debit card, through a partnership with AstroPay run by AstroPay Global (IOM) Limited.

The Conta Global has no IBAN, no SWIFT code and no international account number, so it can neither send nor receive international transfers: a European casino could not pay winnings into it, and you could not fund one from it. What you need instead is a method that holds euros and serves both legs. An e-wallet opened with European documents, such as MiFinity, MuchBetter, Payz or PayPal, does that wherever the casino lists it.

PicPay Alternatives

If you pay in euros, these methods cover the deposits and withdrawals that PicPay cannot make for you.

PicPay Casino FAQs