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At Grand Casino, the Welcome Package is tied to the first five payments of a new account, and each stage opens once the payment before it has gone through: 300% on the first, then 150%, 120%, 110% and 100%, a sequence the site advertises as 780% over five deposits. The opening stage starts from 5 EUR, adds a lottery ticket and gives at most 50 EUR in bonus funds (BON). Beyond the package, a monthly bonus pays a percentage on deposits that climbs with the previous month’s losses, verifying the account’s phone and e-mail earns a one-off gift of 10 to 20 EUR, and reaching VIP status turns the deposits of the past seven days into bonus funds, up to 5,000 EUR. Money moves both ways on Visa and Mastercard cards, and 29 studios provide what the lobby holds.
Grand Casino’s grade from BonusTiime is Fair, at 6.0. Bonuses & Promotions raises that grade by the largest share, Software Providers comes close behind and Casino Games contributes a lesser part. Weighing on it, the security area leads, Banking & Withdrawals comes next, then Customer Support, with Mobile Casino and Responsible Gambling trailing.
Under Grand Casino’s rules, players must have their identity verified. Seventeen countries and territories sit on its exclusion list, among them Aruba, Bonaire (Caribbean Netherlands), France, Guadeloupe, Guyana, Hungary, Israel, Italy, Martinique, the Netherlands, Réunion, Singapore, Spain, Sint Maarten, Turkey and the United States.
Most of the 6.0 awarded to Grand Casino is owed to Bonuses & Promotions and Software Providers, each of which counts for 20% of the grade. The bonus side earns seven points out of ten: one apiece for the 300% opening match, the 5 EUR stake that still counts with promotional money, an opening stage reachable with 5 EUR, the 30 days the general rule allows for clearing a bonus, the lack of an announced ceiling on bonus winnings and the VIP status, plus one of three for repeat offers; the welcome’s requirement is not verified. Software Providers keeps six of ten, all four points reserved for reference studios, twelve of which sit on the roster, and two of six for its 29 names. Casino Games, at 10% of the grade, adds less.
With zero of eight, the security area holds the result back hardest, and Banking & Withdrawals follows: its single point rewards the published withdrawal ceilings, while the count of two card brands, the coin line and a processing window that states hours rather than a duration bring nothing. Customer Support, on two points for e-mail and phone, takes a smaller toll, and the two areas worth 5% apiece, Mobile Casino and Responsible Gambling, the smallest. Grand Casino suits players paying by card who plan five deposits in a row, can bet the first deposit and its bonus twenty times over in 7 days, and keep playing from month to month so that the loss-based bonus comes into play.
Bonus money at Grand Casino is held as BON, the bonus balance, distinct from the cash balance, and the casino rules set how it is cleared. The amount to stake equals the deposit plus the bonus credited, multiplied by a coefficient that stands at 20, or 18 for VIP players, unless a promotion sets a figure of its own. Bets on all games count except Blackjack Live and Immersive Roulette Live, a bet placed with bonus funds counts at half its value, and one bet can count for no more than 20% of the requirement. The bonuses are not sticky, so whatever real-money bets win stays real money. A bonus has 30 days from being credited to be wagered, except where a personal period has been set, and one left unwagered is not cancelled. For promotional money, bets of 5 EUR or less are the ones that count towards wagering.
up to€50Bonus
Claim Offer →How It Works
Max bet €5 while wagering: a bigger bet can void your bonus winnings.
15%
18+ · T&Cs apply
2%
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up to €20
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up to €5,000
18+ · T&Cs apply
Five promotions make up the package, and each one unlocks only after the deposit before it.
The 780% on the site’s banner adds those five percentages together. Stages two to five are shown by their percentage, and the 20x attached to them is the standard coefficient of the casino’s bonus rules.
With nothing to claim, the monthly bonus adds a percentage to a month’s deposits, and what the player lost the month before sets its size.
Its requirement is 20x, cut to 18x for VIP players.
Confirming the phone number and the e-mail address in the Personal Information section brings a one-time gift of 10 to 20 EUR in BON, with no deposit needed, the amount depending on the player’s activity at the casino; the gift itself is played through 30 times, 25 times for VIP players. Separately, the app promotion adds 2% in real money to every deposit made from the mobile web app, once added to a phone’s home screen, or from the Windows PC client.
The Grand Casino grade blends eight areas that do not weigh the same; below, every area shows its note and how many of its points were won.
Fair.
Upward, by size of contribution: Bonuses & Promotions, Software Providers, Casino Games. Downward, by cost: the security area, Banking & Withdrawals, Customer Support, Mobile Casino, Responsible Gambling.
Zero of eight. None of the three items here is verified: the legal footing the site works under, a history of ten years or longer, and a published company name together with its registration number.
One of ten, which goes to the published withdrawal ceilings. Withdrawal timing gets none of its four, the rules giving processing hours but no duration; the two methods take zero of two, and since neither card brand is a coin, the line for coin deposits scores zero of two as well. Currency options for an account are not verified.
Seven of ten. A point each comes from the 300% match on the first deposit, the 30 days the general rule gives for wagering a bonus, the absence of any announced ceiling on bonus winnings, the 5 EUR limit on stakes that count with promotional money, the 5 EUR deposit that qualifies for the opening stage and the VIP status; repeat promotions add one of three. The welcome’s requirement is not verified.
Seven of ten. Two of two reward the live tables and their game shows, one of one the in-house titles, three of four the 7 categories and one of two a catalogue of 4,271 games. Whether visitors can try games for free before signing up is not verified.
Six of ten. Twelve of our reference studios are present, which secures all four points kept for them, while the 29 names counted on the roster take two of six.
Two of ten, one for e-mail and one for phone out of the four channel points. Neither round-the-clock opening nor the set of languages agents can handle is verified.
One of ten: English and Russian versions of the site take one of the two points for languages. An app, a mobile site carrying the full offer, and a way to search the lobby and narrow it down are not verified.
One of ten, because accounts go through an age and identity check. Deposit caps, session limits or reminders, a pause in play, shutting oneself out of the account and pointers to help services are not verified.
Of the 29 studios whose games Grand Casino offers, twelve belong to the reference group we follow: Pragmatic Play, Hacksaw Gaming, Play’n GO, Nolimit City, NetEnt, Relax Gaming, Red Tiger, ELK Studios, Yggdrasil, Quickspin, Wazdan and PG Soft. Betsoft, Novomatic, Spinomenal, Playson and Evolution sit on the list as well.
Pragmatic Play
Play’n GO
Spinomenal
Hacksaw Gaming
NetEnt
Wazdan
Relax Gaming
Yggdrasil Gaming
Red Tiger
ELK Studios
Betsoft Gaming
NoLimit City
Quickspin
Playson
Kalamba Games
3 Oaks Gaming
Slotmill
NovomaticWith 4,271 games in all, the Grand Casino catalogue is split across 7 categories: Slots, Crash & Arcade, Special games, Roulette, Card games & Video poker, Live dealer and Keno. The live section brings roulette, blackjack, poker and baccarat with real dealers, plus game shows, and some of the games are the casino’s own.
Visa and Mastercard are the deposit methods at Grand Casino, and the same two cards take withdrawals, from 5 EUR. According to the third section of the casino rules, “withdrawal requests are processed 7 days a week, from 10:00 till 22:00 GMT+3”, and the rules let the casino delay a withdrawal to run additional checks.
5,000 EUR
10,000 EUR
25,000 EUR
The ceilings on withdrawals stand at 5,000 EUR a day, 10,000 EUR a week and 25,000 EUR a month; for VIP players the figures rise to 10,000, 20,000 and 50,000 EUR.
Once a player is raised to VIP Player, a single gift in BON matching that player’s deposits over the last 7 days is credited, up to 5,000 EUR and with an 18x requirement; the site keeps the qualifying conditions private. VIP players may bet up to 5,000 EUR, wager deposit bonuses at 18x rather than 20x and no-deposit bonuses at 25x rather than 30x, and get a personal manager, larger promotion accruals, tournament prizes raised by 10 to 40%, personal promotions, a better Casino Points rate and raised withdrawal limits.
Casino Points, counted in EUR, come from real-money stakes of 1 EUR or more, except on Six-Deck Blackjack, Russian Poker, Oasis Poker, Casino Hold’em Poker, Blackjack Live and Immersive Roulette Live. A points total of 1 EUR or more may be transferred into the cash balance, and accumulation halts at 10 EUR until the points are collected. The loyalty rules also mention a lottery, holiday gifts and benefits for active players, among them a personal manager, deposit accruals of 3 to 12% and a monthly cashback of 2 to 20% based on loss tables over three and six months.
Pages on the Grand Casino site come in English and in Russian.
To contact Grand Casino’s support staff, players have e-mail and the phone.
Grand Casino confirms how old its players are.
Each stage opens after the deposit before it: 300% on the first, then 150%, 120%, 110% and 100%. The 780% shown by the site is the sum of those percentages.
The first payment, from 5 EUR, and its bonus together go through 20x inside 7 days; the bonus itself reaches 50 EUR at most and a lottery ticket is added.
Confirm your phone and e-mail under Personal Information to get 10 to 20 EUR in BON once, with 30x wagering on the bonus, or 25x as a VIP.
Last month’s losses set the rate on this month’s deposits: 2% from 50 EUR lost, rising through 5%, 7% and 10% to 15% once losses pass 5,000 EUR. No claim is needed, and the bonus carries 20x, or 18x at VIP level.
A single BON gift sized on what was deposited over the past week, 5,000 EUR at most and at 18x, then lower wagering, bets up to 5,000 EUR, a personal manager and higher withdrawal limits. The qualifying conditions stay private.
Any real-money stake of 1 EUR or more earns them, outside a short list of table and live games; from 1 EUR they can be transferred to the cash balance, and they stop accruing at 10 EUR until the player collects them.
Yes: Visa and Mastercard both fund the account and receive withdrawals, the latter from 5 EUR.
The rules give processing hours, 10:00 to 22:00 GMT+3 on every day of the week, rather than a duration. The ceilings, 5,000 EUR per day, 10,000 EUR per week and 25,000 EUR per month, are twice as high for VIP players.
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