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CasinoJoy 6.0/10
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CasinoJoy Review: Four Matched Deposits, Weekly Cashback Tiers and a 74-Studio Lobby

By BonusTiime Editors ·
Our score: 6.0/10 Good How we score →

Four deposits carry the CasinoJoy Welcome Bonus Pack. Deposit one, if it reaches EUR 20, earns a 200% top-up whose ceiling is EUR 1,000; 100 free spins on Super Sweets ride along. The next three deposits ask EUR 50 apiece and are matched at 100%, 50% and once more 100%, the bonus never passing EUR 1,000 on any of them, and every one brings Betsoft spins of its own. Anyone whose first deposit reaches EUR 100 may pick the Highroller Bonus On First Deposit in its place: a 200% top-up whose ceiling is EUR 3,000, with 200 Super Sweets spins on the side. Weekly Cashback gives back a portion of the losses run up between Monday and Sunday, a portion that widens with VIP rank from 5% on the lowest rung to 25% on the highest, while the Daily Bonus Map changes its deposit reward with each calendar date. Money goes in by 7 methods, and the shelves hold games from 74 studios.

We put CasinoJoy at 6.0, which our scale names Fair. Software Providers heads the upward pull; Bonuses & Promotions follows close behind, and then, in order, Casino Games, Customer Support, Mobile Casino and Responsible Gambling. On the downward side, Security weighs heavier than Banking & Withdrawals.

CasinoJoy in Pictures

5 screenshots
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Licence

What CasinoJoy Asks Before It Pays Out

Each CasinoJoy account holder must prove who they are; under clause 6.6, payout processing starts only after the check succeeds. Each deposit, per clauses 5.6 and 6.5, needs a stake turnover of at least five times its amount before cash can leave. A payout request also cancels bonuses still waiting to be activated, and during an active bonus the real-money part of the balance gets played first. Under clause 6.18 the Risk Department can keep a withdrawal waiting for a period reaching 14 business days.

Big wins come with extra conditions. Clause 6.16 stops one customer’s daily winnings at EUR 100,000; clause 6.15 lets a win of more than EUR 15,000 arrive in monthly parts, none larger than EUR 15,000, while a progressive jackpot is settled in full.

The site’s country list turns away players from Ukraine, Israel, Singapore, Spain, France, the Netherlands, Britain and the US, among other places.

Site Languages, Search and Filters

English, German, French, Spanish, Portuguese, Finnish, Italian, Norwegian, Danish, Hungarian and Polish: those are the eleven languages in which CasinoJoy publishes its pages. Game search is there, along with filters to order the list. Play happens without any dedicated app.

Our verdict

Our Verdict on CasinoJoy

CasinoJoy draws its main support from Software Providers, rated 9.0: 74 studios, Nolimit City, Play’n GO, Hacksaw Gaming and Pragmatic Play among them, account for eight points in ten. Bonuses & Promotions shares that 20% weight and settles at 7.5. Single points reward the pack’s value, a stake ceiling of EUR 5, the EUR 20 entry level and CasinoJoy VIP itself, and the pair of recurring offers secures a further one; nothing is earned by the ten days each bonus lasts, by the five-times-the-bonus limit on winnings, or by the 30x turnover demanded of deposit-plus-bonus money. Casino Games reaches 7.5 too, at half the weight, through the game-show tables, demo access and catalogue size, while Customer Support, Mobile Casino and Responsible Gambling all settle on 7.0.

Good forLive casino fans
Less suited ifYou want a strictly regulated casino
Read the full analysisHide the full analysis

Security holds at 5.0, the eight points it can award all left not verified, and Banking & Withdrawals gets 5.5, its lone point owed to clause 6.11, which lets EUR 15,000 out each month. The natural fit is a slot fan who deposits via cards, e-wallets or Paysafecard, takes the four welcome deposits one after another, stakes EUR 5 at most during wagering, and looks in on Mondays for the cashback.

Bonuses

Bonuses and Promotions

Four CasinoJoy offers stand side by side. The Highroller Bonus On First Deposit is an optional swap for the pack’s opening bonus, while Weekly Cashback plus the Daily Bonus Map are separate, recurring offers. The site publishes a code for none of them.

Bonuses at CasinoJoy

4 offers
Welcome PackageOne-off

up to€4,000Bonus+ 325 free spins

30× deposit + bonus wageringmin €20

Claim Offer →

How It Works

  1. 11st deposit200% up to €1,000+ 100 FS€500 · min €20No code
  2. 22nd deposit100% up to €1,000+ 75 FS€1,000 · min €50No code
  3. 33rd deposit50% up to €1,000+ 50 FS€2,000 · min €50No code
  4. 44th deposit100% up to €1,000+ 100 FS€1,000 · min €50No code

To collect all €4,000 you deposit €4,500: a 89% return.

Max bet €8 while wagering: a bigger bet can void your bonus winnings.

Alternative welcomeHighroller Bonus on First Deposit

200% up to €3,000 + 200 free spins

When
One-off
Min. dep.
€20
Wagering
40×
Claim Offer

18+ · T&Cs apply

CashbackWeekly Cashback

25%

When
Weekly
Min. dep.
€20
Wagering
10×
Claim Offer

18+ · T&Cs apply

ReloadDaily Bonus Map

30% up to €500 + 90 free spins

When
Daily
Min. dep.
€20
Wagering
30×
Claim Offer

18+ · T&Cs apply

Bonus calculator

Calculate Your CasinoJoy Bonus

200% up to €1,000+ 100 free spins on this deposit · 30× wagering
Up to €1,000
Your starting balancedeposit + bonus€300
Bonus amount200% match up to €1,000€200
Wagering requirement30 × (deposit + bonus)30×
Total amount to wager30× the (deposit + bonus)€9,000
Get your €200 bonus →
Read the full analysisHide the full analysis

Welcome Bonus Pack, One Deposit at a Time

  • Deposit 1 (minimum EUR 20): 200%, bonus ceiling EUR 1,000, and 100 Super Sweets spins.
  • Deposit 2 (minimum EUR 50): 100%, bonus ceiling EUR 1,000, and 75 Sugar Pop 2 spins.
  • Deposit 3 (minimum EUR 50): 50%, bonus ceiling EUR 1,000, and 50 Triple Juicy Drops spins.
  • Deposit 4 (minimum EUR 50): 100%, bonus ceiling EUR 1,000, and 100 Stacked spins.

Betsoft makes all four slots, and no code is involved, since the casino credits bonus and spins on its own once the qualifying deposit lands; both then appear in the profile. Turnover is 30x, deposit and bonus both counting; whatever the spins win must be wagered 40x; every bonus expires 10 days from activation. Following the standard route, the four ceilings add to EUR 4,000, with 325 spins in all. The site banner’s 450% up to EUR 6,000 and 425 spins sums the four percentages and counts the Highroller version of the first deposit.

Highroller Bonus On First Deposit: pay at least EUR 100 into a new account first, and this offer can replace the usual opening one, at 200%, bonus ceiling EUR 3,000, plus 200 Super Sweets spins. Turnover there climbs to 40x, again counting deposit and bonus.

CasinoJoy Bonus Rules Behind Every Offer

  • Wagering weight: a slot bet counts whole; baccarat, blackjack, craps, roulette, video poker, tables, mini-games and the rest count for nothing. Some named slots are weighted down to 20%, 10% or zero.
  • Barred during an active bonus: around a hundred listed slots, Amusnet’s whole slot range, the entire live casino, and Playson slots too, according to the general Bonus Terms.
  • Stake and winnings: bets stay within EUR 5 during wagering, and anything won while wagering cannot exceed fivefold the bonus.
  • Eligibility: one bonus only for any given person, family, address, device or payment account; never two bonuses active together, and no stacking of deposit bonuses.
  • Spin winnings: clause 11 of the first-deposit terms, Highroller version included, lets up to EUR 100 be cashed out, against EUR 20 per the general Bonus Terms, clause 1.1.
  • Clause 17 keeps players from Brazil, Chile, Albania, Bulgaria, Mexico, Bosnia and Herzegovina, Peru, Japan, India, Indonesia, Ecuador, Bangladesh and Argentina away from the welcome offers.

Weekly Cashback, Rate by VIP Level

Weekly net losses (Monday through Sunday, net of withdrawals, any bonuses credited and the cashback paid the week before) earn a refund that CasinoJoy pays automatically on the Monday. Rate, minimum, maximum and wagering all depend on VIP level:

  • VIP 0: 5% (min EUR 10, max EUR 500), 20x.
  • VIP 1: 10% (min EUR 50, max EUR 1,000), 20x.
  • VIP 2: 12% (min EUR 50, max EUR 3,000), 20x.
  • VIP 3: 15% (min EUR 50, max EUR 5,000), 15x.
  • VIP 4: 20% (min EUR 50, max EUR 10,000), 10x.
  • VIP 5: 25% (min EUR 50, max unlimited), 10x.

Cashback winnings may not exceed tenfold the bonus, the bet limit is again EUR 5, and the refund lapses on day 10. The VIP 0 rate appears in the cashback terms only; the VIP page starts at level 1.

Daily Bonus Map

Each month, from its opening date to its closing one, the Daily Bonus Map holds one deposit reward per calendar day, claimable at 24-hour intervals; days skipped are gone for good. To collect, the player picks the bonus from the deposit screen and tops up with EUR 20 or upward, after which the reward lands without further action. The map’s page notes that its match rate, the cap on it, the spin count and the chosen slot vary day to day. Bonus Terms 19 sets the conditions: deposit and bonus turned over 30x, conversion of the bonus at fivefold its amount at most, spin winnings needing 40x, their release stopping at EUR 100. On top come the general EUR 5 stake limit and a 10-day lifespan.

Our rating

CasinoJoy Rating by BonusTiime

Eight scored areas feed our CasinoJoy grade; the bracket next to each heading gives that area’s share, and every paragraph splits its score into the lines behind it.

6.0/10
Overall Rating

Fair.

Why 6.0?

Lifting it, heaviest first, are Software Providers, Bonuses & Promotions, Casino Games, Customer Support, Mobile Casino, Responsible Gambling. Pulling down: Security first, then Banking & Withdrawals.

Licensing & Security (weight 15%)5.0/10Read why

Held: none of eight. The licence line, worth six, plus single points for a trading record reaching ten years and for a firm identified by name and registry number, all came back not verified.

Banking & Withdrawals (weight 15%)5.5/10Read why

Held: one of ten, from withdrawal ceilings written into the terms that reach EUR 15,000 a month. Payout timing, worth four, takes nothing at 24-48 hours of weekday processing; 7 payment methods take none of their two; the two-point crypto line takes nothing, its count standing at zero; account currencies, one point, came back not verified.

Bonuses & Promotions (weight 20%)7.5/10Read why

Held: five of ten. CasinoJoy VIP, a stake limit of EUR 5 under an active bonus, entry from EUR 20, plus the welcome value (EUR 4,000 over the pack’s four deposits) earn one point each; Weekly Cashback plus the Daily Bonus Map, as recurring promotions, earn one of three. Nothing comes from a ten-day bonus life, from bonus winnings being limited, or from the welcome wagering: deposit and bonus get turned over 30x, roughly 36.7x if the bonus alone is the base.

Casino Games (weight 10%)7.5/10Read why

Held: five of ten. Game shows streamed live take the two live points, 11,882 titles take the two size points, and a demo mode that asks for no account takes its single point. Nothing for house exclusives, a one-point line, and the four points on category spread came back not verified.

Software Providers (weight 20%)9.0/10Read why

Held: eight of ten. On the count line, 74 studios bring in four of six; on the benchmark line all four come in, Pragmatic Play, Hacksaw Gaming, Play’n GO, Nolimit City, NetEnt, Red Tiger, Big Time Gaming, BGaming, Yggdrasil Gaming, Quickspin, Thunderkick and Playtech each being listed.

Customer Support (weight 10%)7.0/10Read why

Held: four of ten. Support open day and night collects the full three; e-mail, the channel on record, collects one of four; English alone among support languages collects nothing of three.

Mobile Casino (weight 5%)7.0/10Read why

Held: four of ten. Both language points come from eleven site languages, both search points from game search paired with filters. The three-point app line pays nothing, no dedicated app being offered, whereas the mobile-site line, three points, came back not verified.

Responsible Gambling (weight 5%)7.0/10Read why

Held: four of ten. Self-exclusion brings in two, identity-and-age verification one, signposted help bodies one. Not verified, two points apiece: limits on deposits, a time-out break, and reminders or session caps.

Studios

Software Providers

Studio count at CasinoJoy: 74. Among slot makers on that list sit Pragmatic Play, Hacksaw Gaming, Play’n GO, Nolimit City, NetEnt, Red Tiger, Big Time Gaming, BGaming, Yggdrasil Gaming, Quickspin, Thunderkick and Playtech, next to Betsoft (source of the welcome spins), Mascot, Mancala, Spinomenal, Habanero, Endorphina, ELK Studios, Novomatic, Platipus, GameArt and Belatra. Evolution, Ezugi and Pragmatic Live, also listed, serve the live tables.

73 studios
Game studios70
Show all 70 game studios
ThunderkickRed Rake GamingBelatra GamesPopiplayBig Time GamingReelPlayShady LadyPlaytechNovomaticGaming CorpsEvolutionGamzixRevolver Gaming1spin4winGalaxsysThunderspinWinfinityAmusnetApollo GamesAsia GamingAviatrixBarbara BangBeeFeeBetgamesBetradarCreed RoomzEvoplayEzugiFugasoGamebeatHo GamingIronDogKagaKironLiveGamesLucky StreakMancala GamingMascot GamingNetgamePascal GamingPlatipusPopOK GamingSA GamingSalsa TechnologySimplePlaySpribeThree OaksTom HornTurbo GamesVivo GamingVoltEntXPG
Stake Engine studios3
Games

Games Library

The CasinoJoy catalogue counts 11,882 titles, and a demo mode spares visitors the sign-up. Its live side covers baccarat, game shows, roulette and blackjack; an active bonus shuts that whole section. A sportsbook operates on the same site.

Payments

CasinoJoy Payment Routes and Withdrawal Ceilings

Visa, Mastercard and JCB on the card side, MiFinity, Skrill and Neteller among e-wallets, plus the Paysafecard voucher, are the 7 options CasinoJoy offers for deposits; the withdrawal list repeats all of them, each accepting requests from EUR 20 upward (clause 6.12).

Cashing Out at CasinoJoy

Withdrawal time24-48 hours
ID check before payoutRequiredRead the KYC policy
Withdrawal limits
  • DailyEUR 500 in 24 hours
  • WeeklyEUR 3,500
  • MonthlyEUR 15,000

Payment Methods

7 options
Cards
Japan Credit Bureau (JCB)MastercardVISA

Clause 6.6 sets processing at 24-48 hours, on weekdays and only from 09:00 to 17:00 (GMT+1); the FAQ warns that landing the money may take five banking days at most. Clause 6.11 fixes the ceilings: EUR 500 over 24 hours, EUR 3,500 over a week, EUR 15,000 over a month.

VIP

Five VIP Levels, a Coin Shop and Achievements at CasinoJoy

More play lifts a player through the five CasinoJoy VIP levels; the site gives no figure for reaching any of them. Weekly cashback climbs with each step: 10% on level 1, 12%, 15%, 20%, then 25% on level 5. All five carry a personal account manager plus special offers. Every level shows EUR 3,500 as its withdrawal limit on the VIP page, which also talks of exclusive VIP promotions and higher withdrawal limits without quantifying either.

Beside the club sits a coin economy. A coin drops per EUR 100 wagered, and special offers, tournaments and Achievements hand out more; in the Shop, coins become free spins or bonus cash. Achievements work as quest paths; finishing one pays EUR 100, EUR 300 or an amount in between.

Help

Customer Support

Support at CasinoJoy: e-mail, staffed round the clock, with replies in English.

Safer play

Responsible Gambling

Self-exclusion is offered by CasinoJoy, which also signposts gambling help organisations. On each account, identity and age get confirmed.

FAQ

CasinoJoy FAQ

7 answers
Four Deposits, Four Bonuses: How Does the CasinoJoy Pack Divide?

The opening deposit (EUR 20 minimum) brings 200% and 100 spins, its bonus halting at EUR 1,000; the next three (EUR 50 minimum each) bring 100%, 50% and 100% with 75, 50 and 100 spins, again stopping at EUR 1,000 each. Turnover is 30x, deposit and bonus both counting, and each bonus dies 10 days after activation.

When Does the CasinoJoy Highroller Option Apply?

When the opening deposit on a fresh account reaches EUR 100. That deposit can then earn 200% and 200 Super Sweets spins, the bonus limited to EUR 3,000, instead of the usual first-deposit offer, with turnover raised from 30x to 40x.

Which Weekly Cashback Rate Applies at Each VIP Level of CasinoJoy?

VIP 0 gets 5% and VIP 5 gets 25%, with 10%, 12%, 15% and 20% in between; the base is net Monday-to-Sunday losses, payment comes each Monday, and wagering falls from 20x (VIP 0 to 2) to 15x (VIP 3) and 10x (VIP 4 and 5).

What Happens on the CasinoJoy Daily Bonus Map?

Each calendar day holds a deposit reward of its own, opened through the deposit section for EUR 20 upward; a skipped day stays lost, and the offer itself rotates.

CasinoJoy Payout Times: What Do the Terms Say?

Per the terms, 24-48 hours of weekday processing once the identity check has passed; the FAQ adds as many as five banking days for the transfer, and a Risk Department review has a 14-business-day ceiling.

Which Withdrawal Ceilings Does CasinoJoy Set?

Three apply under clause 6.11: EUR 500 within a 24-hour span, EUR 3,500 across a week, EUR 15,000 across a month. The smallest request is EUR 20, while one customer’s daily winnings end at EUR 100,000.

What Do CasinoJoy Coins Buy?

In the Shop, free spins or bonus cash. Each EUR 100 wagered yields a coin, and special offers, tournaments and Achievements add more.

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