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TheHighRoller gives new players one welcome offer, on the first deposit: a 100% bonus up to 500 EUR and 50 free spins on Book of Ra Deluxe. Four recurring promotions follow, led by a 10% weekly cashback that comes back as cash, and real-money bets earn XP on a 15-level loyalty ladder.
Our rating puts TheHighRoller at Good. Its studio roster, scored under Software Providers, gives it the strongest support, Bonuses & Promotions and Casino Games help after it, and Licensing & Security pulls it down hardest, ahead of Banking & Withdrawals, then Customer Support, Mobile Casino and finally Responsible Gambling.
TheHighRoller in Pictures
4 screenshotsOur Verdict on TheHighRoller
TheHighRoller is rated 7.5, which is Good. Software Providers is its strongest section, with 115 studios represented, Pragmatic Play, Hacksaw Gaming and Novomatic included. Next in strength is Bonuses & Promotions. The first deposit is matched 100% up to 500 EUR from a 20 EUR minimum, the 35x requirement counts the bonus alone and stakes with bonus funds are held to 5 EUR, although only 7 days are allowed to clear it. The 10% weekly cashback, for its part, is paid as withdrawable cash. Casino Games completes the strengths with twelve lobby categories, streamed dealer games including game shows, and demo play open before registration.
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Licensing & Security is the section that falls furthest below the mark. TheHighRoller’s licence was issued by the Tobique Gaming Commission; its trading history and company details are not verified. Banking & Withdrawals follows: a payout is usually instant yet can take up to 24 hours to process, the bank may need as long as 5 business days once it is approved, and Bitcoin is the single coin among six deposit methods. Customer Support is the third shortfall, with help by e-mail and in English alone. Mobile Casino and Responsible Gambling matter less to the total, at 5% weight each: the first has no app to count, and the second rests on self-exclusion and age checks, with its other tools not verified.
Bonuses and Promotions
Beyond the welcome, TheHighRoller keeps four promotions running: a weekly cashback, two reloads, one weekly and one monthly, and a Game of the Week. A loyalty programme over 15 levels, with VIP perks in its higher levels, rewards real-money play on top.
Bonuses at TheHighRoller
4 offers10%
- When
- WeeklyWeekly
- Min. dep.
- €20
- Wagering
- 35×
18+ · T&Cs apply
50% up to €200
- When
- WeeklyWeekly
- Min. dep.
- €20
- Wagering
- 35×
18+ · T&Cs apply
100% up to €200
- When
- MonthlyMonthly
- Min. dep.
- €20
- Wagering
- 35×
18+ · T&Cs apply
Calculate Your TheHighRoller Bonus
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The First-Deposit Welcome
To claim it, a player selects the Welcome Offer in the cashier and makes a first deposit of at least 20 EUR within 30 days of registering. That deposit is matched 100% up to a 500 EUR bonus, and anything deposited above 500 EUR still earns 500 EUR. It also unlocks 50 free spins on Book of Ra Deluxe, a Novomatic slot, credited within 24 hours.
A separate Welcome Mission runs during the first 24 hours after sign-up: completing its tasks can earn 100 free spins on Book of Ra Deluxe, with the full terms visible only after logging in.
Terms Behind the Welcome
The bonus carries a 35x requirement, applied to the bonus amount only, to be met within 7 days. Winnings from the 50 spins are paid as bonus funds and follow the same 35x, 7-day rule. Under the general bonus terms, winnings from a bonus are capped at five times the qualifying deposit, and at most 10 times the bonus can be converted into cash.
While bonus funds are in play, each round is limited to 5 EUR, a cap that applies across every promotion on the site, and feature buys cannot be paid for with bonus funds. Slots count 100% towards wagering, table games 20%, and dice, arcade, roulette and other games 0%. Real money is always spent before bonus funds.
Weekly Cashback
Each week, 10% of a player’s net losses on casino games is paid back in cash, with no wagering and no opt-in. Players qualify once they have deposited at least 20 EUR. Payouts start at 0.10 EUR and stop at 10,000 EUR per week, and the cashback lapses if it is not claimed during its week.
Weekly and Monthly Reloads
The Weekly Reload needs an opt-in and a deposit of 20 EUR or more, which earns 50% up to 200 EUR. Its 35x requirement on the bonus must be completed before the campaign week ends, and the bonus cannot be placed on sports bets.
The Monthly Reload opens on one day each month, and players opt in on that day. A deposit from 20 EUR is matched 100% up to 200 EUR, and the bonus has to be wagered 35 times within 7 days, on casino games only.
Game of the Week
One slot is featured each week. Players who have deposited before can make an eligible deposit and wager on that game to earn free spins on it, and spin winnings are wagered 35 times within 7 days. The casino does not publish how many spins are given or what wagering thresholds apply.
Loyalty Levels and VIP Perks
The loyalty programme has 15 levels, climbed with XP from real-money bets: slots give 1 XP per 1 EUR, sports bets 1 XP per 1 EUR at odds of 1.30 or more, and live casino games other than Live Dice 1 XP per 5 EUR. Every new level comes with a Reward Wheel spin that can land free spins, free bets, coins or bonus funds, and missions pay Coins to spend in the Store.
VIP missions and a VIP store open at level 7, VIP tournaments and a VIP manager arrive at level 10, and levels 14 and 15 add personalised rewards.
TheHighRoller Rating by BonusTiime
TheHighRoller is scored across 8 sections, each weighted in the overall score.
Good overall.
Why 7.5?
Software Providers is the section that pushes the score up hardest, with Bonuses & Promotions and Casino Games next. Licensing & Security lowers it most, then Banking & Withdrawals, Customer Support, Mobile Casino and Responsible Gambling, each by less than the one before.
Licensing & Security (weight 15%)5.6/10Read why
Of the 6 points reserved for the licence itself, 1 goes to the Tobique Gaming Commission licence. How long TheHighRoller has been trading, and how fully its company is identified, are not verified, and neither item adds a point.
Banking & Withdrawals (weight 15%)6.5/10Read why
Payout speed gets 1 of 4: withdrawals are usually instant but processing can last up to 24 hours, and after approval the bank’s part can add up to 5 business days. With six deposit methods the methods item stays at 0 of 2, and Bitcoin, the lone cryptocurrency, gives crypto 1 of 2. Published withdrawal caps reaching 20,000 EUR a month take the limits point. Currency support is not verified.
Bonuses & Promotions (weight 20%)8.0/10Read why
One point each goes to the 5 EUR cap on bonus-funded stakes, the 20 EUR minimum deposit, wagering set at 35x the bonus only and the loyalty and VIP programme, and four recurring promotions bring 2 of 3. Validity scores nothing, as the welcome has to be cleared in 7 days, and so does value, a 100% match capped at 500 EUR falling short of our threshold. Whether winnings are left uncapped is not verified.
Casino Games (weight 10%)9.0/10Read why
Twelve lobby categories take all 4 variety points, and live roulette, blackjack, baccarat and game shows take both live points. In-house exclusive games add 1 point, and demo play before sign-up adds another. Catalogue size is not verified.
Software Providers (weight 20%)10.0/10Read why
A roster of 115 studios secures every size point, 6 of 6, and all 4 points for recognised studios come from six names on our reference list, Hacksaw Gaming, Thunderkick and PG Soft included.
Customer Support (weight 10%)5.5/10Read why
E-mail is the one channel listed, worth 1 of 4. Support in English alone earns 0 of 3 on languages, and round-the-clock cover is not verified.
Mobile Casino (weight 5%)6.0/10Read why
Having no app means 0 of 3 on the app item, and a site offered only in English gets 0 of 2 for languages. The filtered game search takes 2 of 2. A complete mobile version of the site is not verified.
Responsible Gambling (weight 5%)6.5/10Read why
Self-exclusion earns 2 points and age and identity checks 1. Deposit limits, session limits and reminders, a time-out and signposting to support organisations are not verified.
Licence and Security
TheHighRoller holds Tobique Gaming Commission licence No. 0000163, granted to 3-102-937894 Limitada. The commission is based in Canada, and its register gives the status of this licence as valid. According to the site’s FAQ, players have to verify their identity.
Countries are restricted under section 4.2 of the general terms, which says its list is not exhaustive. Territories on it include the United Kingdom, the United States and its overseas territories, Malta, Bulgaria, Lithuania, Aruba and several French overseas territories.
Software Providers
115 studios supply the games at TheHighRoller. Among them are Pragmatic Play, Hacksaw Gaming, Yggdrasil, BGaming, Thunderkick and PG Soft, as well as Novomatic, Betsoft, Habanero, Endorphina, Evoplay and Spinomenal.
Show all 103 game studios
Games Library
TheHighRoller organises its lobby into 12 categories: Slots, Live Casino, Game Shows, Blackjack, Roulette, Baccarat, Jackpot, Bonus Buy, Megaways, Hold and Win, Casual Games and Sports Betting, the last of which is a sportsbook. At the live tables players find roulette, blackjack and baccarat dealt in real time, plus streamed game shows. Games can be tried in demo mode without opening an account.
Payments and Withdrawal Speed
Players can deposit with Visa, Mastercard, Interac, Apple Pay, Google Pay or Bitcoin, which is the only cryptocurrency on the list. The FAQ sets the minimum deposit at 20 EUR and says a deposit is credited within 10 minutes at most.
Cashing Out at TheHighRoller
- Daily€4,000
- Weekly€10,000
- Monthly€20,000
The same FAQ describes withdrawals as usually instant and processed within 24 hours at the latest; after approval, the money can take up to 5 business days to reach the bank account, depending on the bank. Cash-outs are capped at 4,000 EUR per day, 10,000 EUR per week and 20,000 EUR per month.
Mobile and User Experience
TheHighRoller has no mobile app. Its site is available in English only, and games can be looked up through a search with filters.
Customer Support
TheHighRoller offers support by e-mail, and the team works in English only.
Responsible Gambling
Players at TheHighRoller can exclude themselves from the site, and the casino runs age checks.
TheHighRoller FAQ
8 answersWhat Is the Welcome Offer at TheHighRoller, and What Are Its Terms?
A first deposit of 20 EUR or more, made within 30 days of registering with the Welcome Offer picked at the cashier, earns a 100% bonus worth up to 500 EUR and 50 Book of Ra Deluxe spins. The bonus and the spin winnings each have to be wagered 35 times inside 7 days, and bets with bonus funds are limited to 5 EUR.
How Does the Weekly Cashback Work?
Once a player has deposited 20 EUR, 10% of the week’s net casino losses is returned in cash, free of wagering, between 0.10 EUR and 10,000 EUR. It has to be claimed before the week is out.
Which Deposit Methods Does TheHighRoller Accept?
Six: Bitcoin, Visa, Mastercard, Interac, Apple Pay and Google Pay. The minimum is 20 EUR, and the FAQ puts crediting at no more than 10 minutes.
How Long Do Withdrawals Take, and How Much Can I Withdraw?
The FAQ describes payouts as usually instant and processed in 24 hours at most; once a withdrawal is approved, the bank can need as long as 5 business days. The ceilings are 4,000 EUR a day, 10,000 EUR a week and 20,000 EUR a month.
Which Licence Does TheHighRoller Hold?
One from the Tobique Gaming Commission, in Canada, and the commission’s records show it as valid.
Does TheHighRoller Require Identity Verification?
Yes. Its FAQ says players must verify who they are.
How Does the Loyalty Programme Work?
Real-money bets earn XP that moves a player through 15 levels, each one unlocking a Reward Wheel spin. Level 7 opens VIP missions and the VIP store, level 10 brings VIP tournaments plus a VIP manager, and levels 14 and 15 come with personalised rewards.
Which Countries Cannot Play at TheHighRoller?
The general terms bar a list of territories that is not exhaustive and includes the United Kingdom, the United States, Malta, Bulgaria, Lithuania and Aruba.
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