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The Residence matches a new player’s first deposit at 100%, up to EUR 500, and its VIP programme also accepts players moving their status over from another casino. Slots, table games, live dealer tables, game shows and a house line of Originals all feature in the lobby, its provider list names 116 studios, and sports and esports betting are offered too. Deposits can go through a card, e-wallets, Apple Pay, Paysafecard or crypto. On our scale it rates Good. Software Providers does the most for that mark, with Casino Games and Mobile Casino adding less; Licensing & Security costs it the most, followed by Banking & Withdrawals, Bonuses & Promotions, Customer Support and Responsible Gambling.
The Residence Casino in Pictures
5 screenshotsOur Verdict on the Residence Casino
The Residence earns 7.7 from us, which reads as Good. No section contributes more than Software Providers: the provider list runs to 116 studios, and sixteen of those, NetEnt, Push Gaming and Relax Gaming for instance, belong to the reference list we check. Casino Games follows, on the strength of eight dealer games plus game shows and a house line of Originals. Mobile Casino is the third plus, thanks to a complete mobile site and filtered game search, though its 5% weight keeps the gain small.
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Licensing & Security weighs on the score more than any other section; the casino’s licence was issued by the Government of the Autonomous Island of Anjouan to BlockBets Entertainment Limitada. Banking & Withdrawals comes next: the 17 payment options earn half of their item, while the crypto item is full. Bonuses & Promotions then loses points on the size of the welcome, on its capped cashout and on recurring promotions, where only the VIP status transfer counts. The smallest deductions are those of Customer Support, then Responsible Gambling.
Bonuses and Promotions
New players start with a match on their first deposit, and the casino runs a VIP programme alongside a permanent promotion for players who want to transfer VIP status from another casino.
Bonuses at the Residence Casino
1 offerCalculate Your The Residence Casino Bonus
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Welcome Offer on the First Deposit
The first qualifying real-money deposit after registration, from EUR 10, is matched at 100% up to a bonus of EUR 500. The bonus is credited automatically to a separate bonus balance once the deposit is confirmed, unless the player has opted out of bonus offers. It is reserved for new customers, with one welcome allowed per player, household, IP address, device and payment method.
Wagering, Bet Cap and Cashout Limit
Only the bonus amount is wagered, 35 times, and the requirement must be met in the 7 days after crediting; past that, the bonus and its winnings expire. Slots count 100% toward it, live casino 10% and table games from 0% to 10%. While a bonus balance is active, each spin or wager is capped at EUR 5.
Once wagering is complete, the bonus and its winnings move to the real-money balance, but a cashout stops at five times the deposit and bonus combined: a EUR 100 deposit with its EUR 100 bonus can return EUR 1,000 at most. Asking for a withdrawal before the requirement is met cancels the bonus and whatever it has won.
VIP Programme and Status Transfer
The Residence has a VIP programme. Players who already hold VIP status at another casino can apply to carry it over by sending a screenshot of their VIP profile, or a VIP invitation from their previous casino; the team reviews the request and then prepares a personalised VIP offer. The benefits the casino says such an offer may include are a dedicated VIP manager, tailored bonus offers, and VIP events and promotions. Transfers remain subject to verification and eligibility.
The Residence Casino Rating by BonusTiime
Below, the points The Residence collects in each of our 8 sections, with the weight that section has in the final mark.
Rated Good.
Why 7.7?
Software Providers, Casino Games and Mobile Casino, in that order, are the sections that push the score up. Pulling it down, from the heaviest weight on the result to the lightest: Licensing & Security, Banking & Withdrawals, Bonuses & Promotions, Customer Support and Responsible Gambling.
Licensing & Security (weight 15%)6.3/10Read why
Licence level takes 1 of 6 for the Anjouan licence, and the operator’s company name and its registration number in Costa Rica are both published, which settles transparency at 1 of 1. Its age is not verified.
Banking & Withdrawals (weight 15%)6.5/10Read why
With 17 payment methods the methods item reaches 1 of 2, and the 12 cryptocurrencies in that list take the crypto item in full. Three items remain not verified: withdrawal time, the currencies on offer and published withdrawal limits.
Bonuses & Promotions (weight 20%)7.5/10Read why
One point each goes to the EUR 5 bet cap while a bonus is active, the EUR 10 minimum deposit, 35x wagering on the bonus alone and the VIP programme; recurring promotions add 1 of 3, the VIP status transfer being the only one counted. Neither the size of the welcome nor its capped cashout scores, and validity is not verified.
Casino Games (weight 10%)8.0/10Read why
The 9 game categories reach 3 of 4 for variety, dealer games and game shows together take the 2 live points, and the Originals line counts as games of the casino’s own for 1 of 1. Library size and the option to try games for free are not verified.
Software Providers (weight 20%)10.0/10Read why
Size takes its 6 with 116 studios, and the reference list is matched by sixteen of them: Pragmatic Play, Hacksaw Gaming, Play’n GO, NetEnt, Push Gaming, Relax Gaming, Red Tiger, Big Time Gaming, BGaming, Yggdrasil, Thunderkick, Playtech, Microgaming, Blueprint Gaming, Wazdan and PG Soft.
Customer Support (weight 10%)7.0/10Read why
Support around the clock is worth the 3 availability points and contact by e-mail 1 of the 4 channel points. The language item gets nothing, support being offered in English alone.
Mobile Casino (weight 5%)8.5/10Read why
Mobile play runs on the full site, which earns 3 of 3, and nine site languages and searchable, filterable games earn 2 of 2 each. No native app is offered, so that item is at 0 of 3.
Responsible Gambling (weight 5%)7.0/10Read why
Self-exclusion brings 2 of 2, pointing players to help organisations 1 of 1 and checking age and identity 1 of 1. The remaining three items, deposit limits, session limits with reminders and a time-out, are not verified.
Licence and Security
Licence ALSI-202412013-FI1, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, covers The Residence. BlockBets Entertainment Limitada holds it; that company, registered in Costa Rica under number 3-102-909291, owns The Residence and operates it.
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Full identity verification becomes compulsory once a player’s lifetime deposits pass EUR 5,000, or as soon as a withdrawal is requested. Players must be 18, or the legal gambling age where they live if that is higher.
The casino excludes a number of countries, including Austria, France, Germany, the Netherlands, Spain and the United States.
Software Providers
The 116 providers behind the games at The Residence count Pragmatic Play, Play’n GO and Hacksaw Gaming, together with Habanero, Playson, Endorphina, Evoplay, Spinomenal and Novomatic.
Show all 107 game studios
Games Library
The lobby at The Residence lists Slots, Live casino, Originals, Live game shows, New releases and Table games, while Sports betting, Live betting and Esports cover betting. The Originals form the casino’s own line, made up of Plinko, Dice, Keno, Limbo, Mines and Wheel.
Blackjack, roulette, baccarat, poker, sic bo, Dragon Tiger, Andar Bahar and Teen Patti are played with live dealers, and live game shows complete that part of the lobby.
Payments and Banking
The cashier at The Residence takes deposits through 17 methods. Visa and Mastercard cards, Apple Pay, Skrill, NETELLER and Paysafecard make up five of them, and crypto accounts for the rest.
Payment Methods
17 optionsCrypto at the Residence Casino: Coins and Practicalities
The coins taken for deposits are Bitcoin, Ethereum, Tether (USDT), USD Coin (USDC), Tron, Ripple (XRP), Litecoin, Solana, BNB, Dogecoin, Shiba Inu and Polygon (MATIC), and withdrawals are listed for the same twelve cryptocurrencies.
Mobile and User Experience
The Residence works as a complete mobile site, and its game search comes with filters. Its pages come in English, Spanish, Portuguese, French, Croatian, Polish, German, Swedish and Danish.
Customer Support
Players contact The Residence by e-mail. The team writes in English and can be reached 24/7.
Responsible Gambling
The Residence lets players exclude themselves, points them to organisations that help with gambling problems, and runs age and identity checks.
The Residence Casino FAQ
8 answersHow Does the Welcome Bonus at The Residence Work?
A first deposit of at least EUR 10 is doubled, up to EUR 500 of bonus money, and only that bonus has to be played through 35 times, inside a week of it being credited.
Is There a Cap on What the Welcome Bonus Can Pay Out?
Yes. Withdrawals from it stop at five times the sum of the deposit and the bonus.
Can VIP Status From Another Casino Be Transferred to The Residence?
Yes, on application. The team examines proof of the existing status and then builds an individual VIP offer around that player.
Which Cryptocurrencies Does The Residence Accept?
Bitcoin, Ethereum, Tether, USD Coin, Tron, Ripple, Litecoin, Solana, BNB, Dogecoin, Shiba Inu and Polygon, and every one of them works for deposits and for withdrawals.
Under Which Licence Does The Residence Operate?
The Government of the Autonomous Island of Anjouan, in the Union of Comoros, licenses it, and a company registered in Costa Rica holds that licence and runs the casino.
When Does The Residence Ask for Identity Verification?
Full checks are compulsory for any withdrawal request, and also once the deposits made on an account pass EUR 5,000 in total.
Which Live Dealer Games and Originals Can Be Played?
Streamed tables offer blackjack, roulette, baccarat, poker, sic bo, Dragon Tiger, Andar Bahar, Teen Patti and game shows. The Originals are Plinko, Dice, Keno, Limbo, Mines and Wheel.
Can You Bet on Sports at The Residence?
Yes. Its betting categories cover sports betting, live betting and esports.
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