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Reload Casino Review: 10% Weekly Cashback in Real Cash, No Wagering
By BonusTiime Editors ·
Reload Casino pays back 10% of a player’s net cash losses every week, and the money arrives as withdrawable cash with no wagering attached. A free daily spin of the Bonus Wheel and an invitation-only VIP programme with two levels, Silver Reload and Gold Reload, complete the offer.
Software Providers carry the score, followed by Licensing and Security, Casino Games and Responsible Gambling. The heaviest losses come from Bonuses and Promotions, then Banking and Withdrawals, Customer Support and the Mobile Casino, which leaves Reload Casino with a Good overall rating.
Reload Casino in Pictures
5 screenshotsOur Verdict on Reload Casino
Reload Casino comes out at 7.9/10, a Good result. Software Providers drive the total with a full 10.0, since both the size of the roster and the 17 reference studios collect every point. Licensing and Security follow at 9.4, where the licence from the Malta Gaming Authority takes 6 of 6 and the published operator details 1 of 1, with only the operating history left unverified. Casino Games add 8.0 through 10 categories and a live section with game shows, and Responsible Gambling reaches 10.0 with all six player tools in place.
Good forSlot varietyLive casino fansPlayers who want strong regulation
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Bonuses and Promotions sit at 6.0. The rule on bets while a bonus is active collects 0 of 1 and the 2 recurring promotions 1 of 3, and because Reload Casino does not run a welcome bonus, both welcome checks get 0 of 1. Banking and Withdrawals land at 6.5, with 1 of 4 for withdrawal time and 1 of 2 for the 15 payment methods. Customer Support stays at 7.0, e-mail being the one channel on record (1 of 4) and support languages not verified, while the Mobile Casino score of 7.0 leaves the app and the full mobile website not verified.
Bonuses and Promotions
Reload Casino does not run a welcome bonus; its headline offer is a weekly cashback. Existing players who deposit at least €20 during the week get 10% of their net cash losses back, counted as bets minus winnings between Thursday 00:00 GMT and Wednesday 23:59 GMT. The cashback is credited as real cash that can be withdrawn without any wagering. Its amount is capped at the total deposited over the same seven days. All slots count, while among the table and live games only Crazy Time, Dream Catcher, Monopoly Live, Mega Ball and Deal or No Deal qualify. The account must be active, and the player logs in from Thursday and presses claim; a cashback left unclaimed expires after 7 days. The cashback terms give an example: €500 lost over the week returns €50.
Bonuses at Reload Casino
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The Bonus Wheel gives existing players one free spin per day once they have registered and made a first deposit. Prizes include casino bonuses, free spins and more, each under its own terms, and claiming one may require a further deposit. Only one offer is awarded per account, and the default wagering under the promotion terms is x40 the bonus.
While a bonus is still being wagered, a single bet above 20% of the bonus counts as irregular play, so a €200 bonus allows bets of up to €40; the rule does not apply to bets under €5.
The VIP programme works by invitation and has two levels, Silver Reload and Gold Reload, assigned on account activity and play and reviewed every 30 to 60 days. Silver Reload members receive an enhanced automated cashback of 15% and Gold Reload members 20%, which cannot be combined with any other cashback offer. The programme also brings priority withdrawals, level-up and birthday rewards and VIP tournaments, and Gold Reload adds a personal account manager.
Reload Casino Rating by BonusTiime
Eight weighted sections make up the overall score of Reload Casino.
7.9/10
Overall Rating
Rated Good.
Why 7.9?
Software Providers add the most to the total, ahead of Licensing & Security, Casino Games and Responsible Gambling. Bonuses & Promotions hold the score back most, followed by Banking & Withdrawals, Customer Support and Mobile Casino. Software Providers and Bonuses & Promotions carry the largest weight, at 20% each.
Licensing & Security (weight 15%)9.4/10Read why
The Malta Gaming Authority licence MGA/B2C/370/2017, held by White Hat Gaming Limited, earns 6 of 6 points. Publishing the company name and its registration number gives 1 of 1. How long the operator has been active is not verified.
Banking & Withdrawals (weight 15%)6.5/10Read why
Published withdrawal limits are worth 1 of 1 and the withdrawal time 1 of 4. The 15 payment methods get 1 of 2, while support for crypto earns 0 of 2. Currency coverage is not verified.
Bonuses & Promotions (weight 20%)6.0/10Read why
The VIP programme earns 1 of 1 and the 2 recurring promotions, Weekly Cashback and Bonus Wheel, 1 of 3. The bet rule while a bonus is active gets 0 of 1. Welcome wagering and welcome value get 0 of 1 each, as there is no welcome bonus. Bonus validity, a cap on winnings and the minimum deposit are not verified.
Casino Games (weight 10%)8.0/10Read why
The 10 game categories get 4 of 4 points, and live dealer play including game shows scores 2 of 2. Library size, demo play without an account and in-house games are not verified.
Software Providers (weight 20%)10.0/10Read why
The size of the studio roster earns 6 of 6, and seventeen reference studios in the line-up are worth 4 of 4.
Customer Support (weight 10%)7.0/10Read why
E-mail as the contact channel is worth 1 of 4, and help at all hours gets 3 of 3. Support languages are not verified.
Mobile Casino (weight 5%)7.0/10Read why
The 6 site languages earn 2 of 2, as do the lobby search and its filters. The app and the full mobile website are not verified.
Responsible Gambling (weight 5%)10.0/10Read why
Deposit limits, session limits with reminders, time-out and self-exclusion get 2 of 2 points each, while help organisations and age and identity verification get 1 of 1 each.
Licence and Security
White Hat Gaming Limited runs Reload Casino. The company is registered in Malta as C73232 and holds licence MGA/B2C/370/2017 from the Malta Gaming Authority, granted on 1 August 2018. Identity verification is a requirement at Reload Casino.
LicenceMGA
OperatorWhite Hat Gaming Limited
ID check (KYC)Required
The general terms list 112 restricted territories, the United Kingdom among them.
Software Providers
Reload Casino works with 139 studios, including Pragmatic Play, Hacksaw Gaming, Play’n GO, Nolimit City, NetEnt, Push Gaming, Relax Gaming, Red Tiger, Big Time Gaming, BGaming, ELK Studios, Thunderkick, Scientific Games, Microgaming, Blueprint Gaming, Wazdan, PG Soft, Evolution Gaming and Ezugi.
138 studios
Game studios135
Pragmatic Play
Play’n GO
Spinomenal
BGaming
Hacksaw Gaming
NetEnt
Blueprint Gaming
Stakelogic
Light & Wonder
Wazdan
Relax Gaming
Red Tiger
ELK Studios
GAMOMAT
NoLimit City
Push Gaming
Thunderkick
AvatarUXShow all 135 game studios
Red Rake Gaming
Big Time Gaming
Iron Dog Studio
Just For The Win
Peter & Sons
Skywind
Fantasma Games
Slotmill
ReelPlay
4ThePlayer
Max Win Gaming
Northern Lights Gaming
Foxium
Bullshark Games
Gameburger Studios
Octoplay
Snowborn Games
Triple Edge Studios
Reflex Gaming
Crazy Tooth Studio
Alchemy Gaming
Print Studios
Boomerang Studios
Fortune Factory Studios
Slingshot Studios
NowNow Gaming
Stormcraft Studios
LuckSome
Jelly
Four Leaf Gaming
Bang Bang Games
Kitsune Studios
Neon Valley Studios
Hot Rise Games
Wicked Games
Hammertime Games
Gaming Corps
Inspired Gaming
Evolution
IGT
PG Soft
Revolver Gaming
Greentube
DreamspinLILightning Box GamesTRTriggerButtonWIWishbone Games
Netgaming
1X2 Gaming
Ad Lunam
AGSAIAir Dice
All41 Studios
Apollo GamesARArea VegasATAtlantic Digital
Atomic Slot Lab
Aurum Signature StudiosBABarstruck
Bluberi GamingBLBluering StudiosBRBragg
Buck Stakes EntertainmentCHChance InteractiveCOCoin Machine GamingCRCrucible GamingCUCurious GamesDEDegen
Ela Games
Electric ElephantENEndemol
Evoplay
Eyecon
EzugiFLFlip Five GamingFUFun FiestaGAGames Global / Microgaming
Games Inc.
Gamevy
Gold Coin Studios
Golden Rock Studios
GONG Gaming Technologies
Half Pixel StudiosHIHigh Limit Studios
Indigo Magic
Infinity Dragon StudiosININO Games
King Show GamesKOKoala Gaming
Leander GamesLILinko Studios
Lucky Lunar
Merkur GamingNANailed IT Games
NYXOIOi Studios
On Air Entertainment
Oros GamingOUOutrageously Innovative StudiosPEPear Fiction GamingPLPlayzidoPOPosh Monkey Studios
Prospect Gaming
RAW iGamingRERed7REReel Time GamingRIRicochet
Rogue Gaming
Ruby Play
S GamingSLSlammer Studios
Slingo
Spinmatic
SpinPlay Games
Storm Gaming
Swintt
Synot Games
Games Library
Games are sorted into 10 categories: Slots, Live Casino, Jackpots, Megaways, Big Bass, Drops & Wins, Blackjack, Roulette, Poker and Table Games. The live section offers roulette, blackjack, poker and game shows.
Live casino
Payments and Withdrawal Speed
Deposits are accepted through 15 methods: Visa, Mastercard, Maestro, Skrill, Neteller, PayPal, MuchBetter, Apple Pay, Bank Transfer, BankID, Interac, Rapid Transfer, Paytrail, Paysafecard and PagoEfectivo. Withdrawals go through 8 of them: Visa, Mastercard, Maestro, Skrill, Neteller, Bank Transfer, BankID and Interac.
Cashing Out at Reload Casino
Withdrawal time1-2 days
ID check before payoutRequiredRead the KYC policy
Withdrawal limits€5,000 per week unless otherwise agreed…weekly
See limits by VIP level
€5,000 per week unless otherwise agreed in writing; VIP players may be eligible for a withdrawal limit increase
Payment Methods
15 options
Bank
Prepaid
Mobile
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A withdrawal request stays pending for 1 to 2 days; once approved, it is processed immediately and can take up to 3 working days to arrive, depending on the method. The payments FAQ gives 1 to 3 bank days for Visa and Mastercard and 1 to 5 bank days for a bank transfer, while BankID, Skrill, Neteller and Interac pay out instantly after approval. The minimum withdrawal is €20 and the maximum €5,000 per week unless agreed otherwise in writing, a limit VIP players may be able to raise. A single bet or spin can pay at most €250,000, progressive jackpots excluded, and wins of €100,000 or more may be paid in 10 monthly instalments of 10%.
Mobile and User Experience
The site is available in English, German, Spanish, Finnish, French and Norwegian. Players can search the game lobby and sort it with filters.
Customer Support
The support team answers by e-mail and is available around the clock.
Responsible Gambling
Reload Casino lets players set deposit limits and session limits with reminders, take a time-out or self-exclude. The site also links to gambling support organisations and checks each player’s age and identity.
Reload Casino FAQ
9 answersIs Reload Casino Licensed?
Yes, under the Malta Gaming Authority: its operator, White Hat Gaming Limited, holds licence number MGA/B2C/370/2017.
How Does the Reload Casino Weekly Cashback Work?
Deposit €20 or more in a week, and 10% of your net cash losses on slots and five live game shows comes back as cash you can withdraw, up to what you deposited that week.
How Long Do Withdrawals Take at Reload Casino?
Requests sit pending for 1 to 2 days, and after approval the money arrives within up to 3 working days; card payouts usually need 1 to 3 bank days.
What Are the Withdrawal Limits at Reload Casino?
Each withdrawal starts at €20, and the total is limited to €5,000 per week.
How Does the Reload Casino VIP Programme Work?
Membership is by invitation, across Silver Reload and Gold Reload, with an enhanced cashback of 15% or 20% in place of the standard weekly one.
What Is the Reload Casino Bonus Wheel?
A free daily spin for players who have already deposited, with casino bonuses and free spins among the prizes.
Which Games Can I Play at Reload Casino?
Slots, jackpots, Megaways, Big Bass and Drops & Wins titles, table games, and a live casino with roulette, blackjack, poker and game shows.
How Can I Contact Reload Casino Support?
By e-mail, at any hour of the day.
Which Studios Supply Reload Casino Games?
Pragmatic Play, Evolution Gaming, Play’n GO, NetEnt and Hacksaw Gaming are among them.
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