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Claim Offer →LuckCity Casino Review: 131 Game Studios, 23 Payment Methods and a 100% Welcome Bonus
LuckCity Casino covers slots, jackpot games, live tables, bingo, lotto and virtual sports, with a cashier that mixes cards, e-wallets, bank transfers and cryptocurrency, and a first-deposit match with free spins for new players.
Software providers add the most to the score, followed by licensing and security, the games library and responsible gambling. Bonuses and promotions cost the most, then banking and withdrawals, customer support and the mobile casino, which keeps the overall result at Very Good.
Luckcity Casino (LuckCity) in Pictures
4 screenshotsOur Verdict on LuckCity Casino
LuckCity Casino earns 8.6/10, a Very Good result with clear reservations. The game studios lift it most, ahead of licensing and security, the games library and responsible gambling, while the bonus side weighs on it most, ahead of banking and withdrawals, customer support and the mobile casino.
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LuckCity Casino holds a Malta Gaming Authority licence, which earns its 6 points in full, alongside full marks for operator transparency and none for its short operating history. The studio roster and the reference names on it score in full, and so does every verified part of the games library.
The welcome offer loses points on its 50x wagering, its capped conversion and its value, while the recurring promotions earn 2 of 3 points. Banking scores in full on its payment methods and its published withdrawal limits, earns 1 of 2 points for cryptocurrencies and loses points on the withdrawal time. Customer support earns 3 of 4 points for its live chat and email channels and loses points on its single language, and the mobile casino loses points on the absence of an app.
Bonuses and Promotions
New players get a 100% match up to €200 on their first deposit, plus 25 free spins on Book of Dead from Play’n GO. The minimum deposit is €10, and the offer is claimed through the casino cashier. The bonus money carries 50x wagering within 30 days, and conversion to real money stops at 3 times the bonus. Winnings from the free spins carry 50x wagering within 7 days, with conversion capped at €20. Wagering at 50x sits well above the 35x mark, and with the capped conversion and a modest headline value, these terms are the weak side of the offer.
Bonuses at Luckcity Casino (LuckCity)
6 offersEvery Week2
500 free spins
- When
- Every Friday & Saturday & SundayFri, Sat & Sun
- Min. dep.
- €10
- Wagering
- 50×
Code
Claim Offer18+ · T&Cs apply
500 free spins
- When
- Every WednesdayWednesday
- Min. dep.
- €10
- Wagering
- 50×
Code
Claim Offer18+ · T&Cs apply
Reloads, Free Spins & Cashback3
25 free spins
- When
- OngoingOngoing
- Min. dep.
- €10
- Wagering
- 50×
Code
Claim Offer18+ · T&Cs apply
25% up to €500
- When
- OngoingOngoing
- Min. dep.
- €10
- Wagering
- 50×
Code
Claim Offer18+ · T&Cs apply
100 free spins
- When
- DailyDaily
- Min. dep.
- €10
- Wagering
- 50×
Code
Claim Offer18+ · T&Cs apply
Calculate Your Luckcity Casino (LuckCity) Bonus
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The terms and conditions exclude deposits made with Skrill and Neteller from all bonus offers. Only one bonus can be active at a time, and a withdrawal request cancels any active or pending bonus. Wagering contributions vary by game: video poker counts 5%, while blackjack, baccarat, roulette, poker table games and jackpot games count 10%. Placing more than 25% of the initial deposit as one bet is listed as an irregular playing pattern.
Three recurring free spin offers run through the week, each with a €20 minimum deposit and its own code. The Weekend Wheel of Spins (WKND500) gives one spin a day from Friday to Sunday for 5 to 500 free spins, the Midweek Wheel of Prizes (WED500) gives one spin every Wednesday for the same range, and the Mystery Box (MBOX) reveals 25 to 100 free spins once a day from Monday to Thursday. Winnings from these spins follow the same 50x, 7-day terms and €20 conversion cap as the welcome free spins.
LuckCity Casino Rating by BonusTiime
LuckCity Casino is scored across 8 sections, each weighted in the overall score.
Rated Very Good.
Why 8.6?
Software Providers and Bonuses & Promotions carry the most weight in the overall score. The strengths, in order of what they add, are Software Providers, Licensing & Security, Casino Games and Responsible Gambling. The limits, in order of what they cost, are Bonuses & Promotions, Banking & Withdrawals, Customer Support and Mobile Casino.
Licensing & Security (weight 15%)9.4/10Read why
The Malta Gaming Authority licence MGA/B2C/231/2012 earns 6 of 6 points, and operator transparency, with ProgressPlay Limited and its company number, scores in full. The operating history, since 2024, does not score.
Banking & Withdrawals (weight 15%)7.0/10Read why
The 23 payment methods and the published withdrawal limit of €6,000 per month score in full, and the 3 cryptocurrencies earn 1 of 2 points. The withdrawal time, with requests processed within 3 business days and funds generally received within 7 business days, does not score. Accepted currencies are not verified.
Bonuses & Promotions (weight 20%)7.5/10Read why
The 30-day validity of the match bonus, the €10 minimum deposit and the VIP and loyalty programmes score in full, and the recurring promotions earn 2 of 3 points. The 50x welcome wagering, the capped conversion of welcome winnings and the welcome value of 100% up to €200 do not score. The maximum bet with a bonus is not verified.
Casino Games (weight 10%)9.5/10Read why
The 13 game categories, the live casino with game shows, the catalogue of 6,588 games and demo play before registering score in full. Exclusive games are not verified.
Software Providers (weight 20%)10.0/10Read why
The 131 game studios score in full, and so do the reference studios on the roster: Pragmatic Play, Hacksaw Gaming, Play’n GO, Nolimit City, NetEnt, Relax Gaming, Red Tiger, Big Time Gaming, ELK Studios, Quickspin, Thunderkick, Playtech, Light & Wonder, Games Global, Microgaming, Blueprint Gaming and Wazdan.
Customer Support (weight 10%)8.0/10Read why
The live chat and email channels earn 3 of 4 points, and round-the-clock availability scores in full. Support in a single language, English, does not score.
Mobile Casino (weight 5%)8.5/10Read why
The full mobile website, the 6 site languages and game search with filters score in full. The absence of a mobile app does not score.
Responsible Gambling (weight 5%)10.0/10Read why
Deposit limits, session limits and reminders, a time-out, self-exclusion, links to gambling support organisations and age and identity verification score in full.
Licence and Security
LuckCity Casino is licensed by the Malta Gaming Authority under licence MGA/B2C/231/2012, issued 16 April 2013. The operator and owner is ProgressPlay Limited, registered in Malta under company number C58305. The site itself launched in 2024. The terms and conditions require age and identity verification on the account.
Players from a number of countries cannot sign up. The excluded list includes France, Germany, Spain, Italy, the Netherlands, Portugal, Belgium, Austria, Australia, the United States and Turkey, among others.
Software Providers
The LuckCity Casino roster counts 131 game studios. Among them are Pragmatic Play, Hacksaw Gaming, Play’n GO, Nolimit City, NetEnt, Relax Gaming, Red Tiger, Big Time Gaming, ELK Studios and Quickspin, along with Evolution and Ezugi for live casino games.
Show all 126 game studios
Games Library
The lobby is sorted into 13 categories:
The catalogue counts 6,588 games. The live casino covers roulette, blackjack, baccarat and game shows. Games can be tried in demo mode without an account, and the site also runs a sportsbook.
Payments and Withdrawal Speed
LuckCity Casino lists 23 deposit methods: the cards Visa, Mastercard, Maestro, JCB, Diners Club and Discover; the e-wallets PayPal, Skrill, Neteller, Payz and AstroPay; the bank options Trustly, Instant Bank Payment, EFT by Swiffy, Interac and Transferencia Bancaria Local; the cryptocurrencies Bitcoin, Ethereum and USD Coin; the prepaid vouchers Paysafecard and Neosurf; and MuchBetter and Apple Pay on mobile. Deposits are instant, from €10.
Cashing Out at Luckcity Casino (LuckCity)
- Weekly€3,000
- Monthly€6,000
Payment Methods
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Withdrawals are the slower side of the cashier. Requests are processed within 3 business days, and the money generally arrives within 7 business days. Method by method, the withdrawals page shows 1 business day of processing, then 1 business day for Neteller and Instant Bank Payment, 3 business days for Trustly, Payz and EFT by Swiffy, or 3 to 7 business days for cards and PayPal. The minimum withdrawal is €20 for most methods. Payouts are limited to €3,000 per week and €6,000 per month per account, while progressive jackpot wins can be withdrawn at once.
Crypto at LuckCity Casino: Coins and Fees
Bitcoin, Ethereum and USD Coin can be used to withdraw as well as to deposit. Each crypto withdrawal carries a 0.75% processing fee and a 0.55% conversion fee, plus a fixed fee per withdrawal.
VIP and Loyalty at LuckCity Casino
The LuckCity VIP Room has five levels: Bronze, Silver, Gold, Platinum and Diamond. Players earn 1 point for every €16 wagered, and levels are set each month from the previous three months’ points. Points can be converted to cash, and the higher levels add a personal account manager, birthday presents, personalised gifts, an anniversary bonus and a VIP support hotline.
Alongside it, the Rewards programme enrols every player automatically. Missions such as trying a new game, claiming a bonus or triggering a feature earn points, levels and badges unlock offers, and points are spent in the Rewards Store.
Mobile and User Experience
LuckCity Casino runs a full mobile website, and its lobby has game search with filters. There is no mobile app. The site is available in English, Japanese, Portuguese, Finnish, French and Spanish.
Customer Support
Players can reach support by live chat and by email, around the clock, in English only.
Responsible Gambling
The account tools cover deposit limits, session limits with reminders, a time-out and self-exclusion, and the site links to gambling support organisations.
Luckcity Casino (LuckCity) FAQ
8 answersIs LuckCity Casino Licensed?
Yes, by the Malta Gaming Authority, with ProgressPlay Limited as operator.
What Is the LuckCity Casino Welcome Bonus?
A first deposit of €10 or more is matched 100% up to €200, with 25 free spins on Book of Dead on top.
Can I Use Skrill or Neteller to Get a Bonus at LuckCity Casino?
No. Deposits made with either are left out of every bonus offer.
How Long Do Withdrawals Take at LuckCity Casino?
The casino handles requests within 3 business days, and most payouts reach players within 7 business days, depending on the method.
Does LuckCity Casino Accept Crypto?
Yes. Bitcoin, Ethereum and USD Coin all work at the cashier.
Can I Try LuckCity Casino Games for Free?
Yes. Demo mode works without an account.
Does LuckCity Casino Ask for ID?
Yes. Age and identity checks are part of holding an account.
Does LuckCity Casino Have a VIP Programme?
Yes. The VIP Room runs from Bronze to Diamond, and every player is also enrolled in the Rewards programme.
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