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London Casino pays its welcome bonus, a twice-weekly Happy Hour Bonus and its VIP Club deposit bonuses in wager-free casino chips. Its cashier mixes cards, mobile wallets, bank payments, a prepaid voucher and three cryptocurrencies, while the game roster comes from one studio.
Bonuses and promotions add the most to the score, followed by licensing, banking and the games library. The studio roster, customer support, responsible gambling and the mobile casino are where it scores less, which leaves the overall result at Fair.
London Casino earns 6.6/10, a Fair result. Its biggest contributions come from bonuses and promotions, then licensing, banking and the games library. The areas that hold it back, in order of their weight on the score, are the studio roster, customer support, responsible gambling and the mobile casino.
Bonuses score in full on wager-free chips, the 10 EUR minimum deposit, the absence of a cap on winnings and the VIP programme. They earn 1 of 3 points on the two recurring promotions and lose the value point, because the first-deposit step of 100% up to 250 EUR does not reach the value threshold, while bonus validity and the maximum bet are not verified. London Casino holds a licence from the Government of Curacao, which earns 3 of 6 points; operator transparency scores in full and the operating history is not verified. Banking scores in full on its published withdrawal limit and earns part of its points on the 18 payment methods, the three cryptocurrencies and the withdrawal time, while accepted currencies are not verified. The games library scores in full on its ten categories, earns part of its points on the live casino and the catalogue size, and loses points on demo play and exclusive games.
The studio roster scores nothing on either of its two measures: one studio is listed, and it is not among the reference studios. Customer support earns 1 of 4 points on e-mail, while round-the-clock availability and support languages are not verified. Responsible gambling scores on identity verification and loses points because deposit limits, session limits, a time-out, self-exclusion and support organisations are not verified. The mobile casino scores in full on its five site languages and earns 1 of 3 points on its progressive web app, while a full mobile website and game search are not verified.
New players get a 100% welcome bonus up to 1,500 EUR over the first three deposits: 100% up to 250 EUR on the first, 100% up to 500 EUR on the second and 100% up to 750 EUR on the third. Each deposit needs at least 10 EUR, and the bonus is credited automatically.
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The welcome bonus comes as wager-free casino chips. Under the terms of use, the chips themselves cannot be cashed out but the winnings made with them can be withdrawn. The welcome bonus puts no cap on those winnings. The same terms reset the chips left on the account after a withdrawal of any amount, and bonuses cannot be used for bets in the Live Casino, where only real money is accepted.
The Happy Hour Bonus adds 30% up to 150 EUR to every deposit made on Wednesdays and Saturdays between 17:00 and 19:00 CET.
After the first deposit, the player joins the VIP Club, and every later deposit earns a bonus for life: 10% at Silver, 15% at Gold, 20% at Platinum, 25% at Diamond and 30% at Red Diamond. Both offers are paid in the same wager-free chips as the welcome bonus.
The London Casino Loyalty Club runs on the five VIP levels, which the casino grants at its discretion. On top of the deposit bonus, members get special events and bonuses, higher deposit and table limits, and a dedicated VIP manager line open from 10:00 to 22:00 CET.
London Casino is scored across 8 sections, each weighted in the overall score.
Rated Fair.
Bonuses & Promotions and Software Providers carry the most weight in the overall score. The strengths, in order of what they add, are Bonuses & Promotions, Licensing & Security, Banking & Withdrawals and Casino Games. The limits, in order of what they cost, are Software Providers, Customer Support, Responsible Gambling and Mobile Casino.
The Government of Curacao licence earns 3 of 6 points. Operator transparency scores in full, with Alpamaro N.V. named as owner and operator. The operating history is not verified.
The published withdrawal limit scores in full, with large wins paid in instalments of up to 5,000 EUR a week. The 18 payment methods earn 1 of 2 points, the three cryptocurrencies earn 1 of 2, and the withdrawal time earns 1 of 4. Accepted currencies are not verified.
Wager-free chips, the absence of a cap on winnings, the 10 EUR minimum deposit and the VIP programme score in full. The two recurring promotions earn 1 of 3 points. The value point is not earned, since the first-deposit step of 100% up to 250 EUR does not reach the value threshold. Bonus validity and the maximum bet with a bonus are not verified.
The ten game categories score in full. Live blackjack and live roulette earn 1 of 2 points, and the catalogue of 1,506 games earns 1 of 2. Demo play without an account is not offered and no exclusive games are listed, so neither scores.
A single studio scores 0 of 6, and no reference studio is listed, 0 of 4.
E-mail is the only channel listed and earns 1 of 4 points. Round-the-clock availability and support languages are not verified.
The five site languages score in full. The progressive web app earns 1 of 3 points. A full mobile website and game search with filters are not verified.
Identity verification is in place. Deposit limits, session limits and reminders, a time-out, self-exclusion and gambling support organisations are not verified.
London Casino holds a licence from the Government of Curacao, Master License number 365/JAZ according to its terms of use. It is owned and operated by Alpamaro N.V., registered in Curacao under number 149616, together with its wholly owned subsidiary Softechit Limited, registered in Cyprus under number HE398102.
London Casino excludes a list of countries, including France, Denmark, the Netherlands, the United Kingdom and the United States.
The game roster at London Casino lists a single studio, Betsoft.
The lobby holds 1,506 games across ten categories: Slots, Video Slots, Classic Slots, Jackpot Games, Table Games, Blackjack, Roulette, Video Poker, Action Games and Live Casino. The live casino offers live blackjack and live roulette.
London Casino lists 18 deposit methods: Visa, Mastercard, American Express and Discover cards; Apple Pay and Google Pay; Klarna; SEPA, kevin., Pay by Bank app, iDEAL, Bancontact, giropay and token for bank payments; the CASHlib prepaid voucher; and Bitcoin, Litecoin and Bitcoin Cash for crypto deposits. Visa, Mastercard and CASHlib take deposits from 10 EUR.
Withdrawals go by wire transfer from 150 EUR. Below 150 EUR, a manual withdrawal is requested by e-mail with the IBAN and Swift/BIC, and it carries an administrative fee of 10 EUR. Withdrawals are usually processed within 72 hours, then take 3 to 5 days to reach the bank account as an international bank transfer, and VIP members have them processed within 3 days. Large wins are paid in instalments of up to 5,000 EUR a week.
London Casino runs as a progressive web app, and no native iOS or Android app is listed. The site is available in five languages: English, French, German, Norwegian and Arabic.
London Casino offers customer support by e-mail.
Accounts at London Casino are subject to identity verification.
Yes, it operates under a licence issued by the Government of Curacao.
Requests are usually handled within 72 hours, and the bank transfer then needs 3 to 5 days to arrive. VIP Club members get theirs handled within 3 days, and large wins are split into weekly payments of up to 5,000 EUR.
A 100% match on each of the first three deposits, worth up to 1,500 EUR in casino chips in total.
No. The chips are playable straight away, and only the money won with them can be taken out.
Yes. The London Casino Loyalty Club has five levels, from Silver to Red Diamond, and its deposit bonus rises from 10% to 30% with the level.
No. Players use the casino’s progressive web app rather than an app downloaded from the iOS or Android stores.
Yes, deposits can be made in Bitcoin, Litecoin and Bitcoin Cash.
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