FAQ

Online casinos are becoming more and more popular. And the demand for information about this industry is constantly increasing.

Casinos often offer a special FAQ section on their website that offers answers to common questions and doubts of potential players.

An online casino FAQ is a set of questions and answers that is available on the website of an online casino with the goal of educating players about different aspects of the casino, such as opening hours, bonuses, games, payment methods or services offered by customer service.

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Can I play on online casinos from my country? CasinoSecurity  

Every country has its own rules about online casinos, we recommend you to check your own country’s rules to know more about authorized and unauthorized sites.

What’s a Non Sticky Bonus? BonusCasino  

There are casino bonuses which allow you to increase your balance but imply a wager on its totality.

A non sticky bonus increases your balance with a bonus and the wager is only on this bonus’ amount. However, your starting balance stays in raw money. It means that as long as you’re playing with your starting balance, you can cash out any win any time – except your bonus balance which keeps his wager. It’s only when you have no more raw money that your bonus starts under wager and its conditions before cashing out.

Which personal papers can be asked from a casino and why - Know Your Customer (KYC)? CasinoSecurity  

To confirm that you’re old enough to play online casinos and to cash out, the casinos may ask you for some papers.

There are usually the 4 same papers asked:

  1. Identity card photocopy
  2. Bank card photocopy
  3. An invoice from less than 3 months, with your full name and address
  4. Your bank identity statement

If you’re gonna play several online casinos, you can keep a file on your computer with these 4 papers so you can find them quicklier.

Are online casino available on mobile? Casino  

Every online casino is available and playable on mobile. You just need to start your usual navigator and find the casino’s link on your search engine.

Some online casinos have their own free mobile app, available and downloadable on the App Store or Play Store.

What’s a Bonus Offer with Deposit? BonusCasino  

Among the welcome bonuses and casino bonuses on Bonus Tiime, there are also deposit offers. It means that you need to deposit a certain amount of money. There usually is a minimum and a maximum amount to get this deposit bonus.

For example with our Stake offer of 200% :

If you deposit from €200 to €5,000 after following our stake offers’ tutorial, the casino will raise your balance by 200%. You’ll then start your session with €400 to €15,000 (x35 Wager).

What’s a Welcome Bonus? BonusCasino  

Most online casinos offer a welcome bonus after any new registration on their website.

Nevertheless, every casino has its own conditions. There might be a deposit offer with wager or with no wager. Free spins offers with or without wager.

Some online casinos have authorized maximum bets if you’re under a welcome bonus.  

Remember to read the conditions and rules whenever a welcome bonus is proposed so you know which advantage you can have out of it.

How to benefit from Stake Offers? BonusCryptoCasino  

Among our casino bonuses, there are 2 offers from the online casino Stake.

To benefit from those Stake offers, you’ll have to make a Stake account and then contact our Stake Support on Telegram.

If you have any more questions, here’s our Stake offers’ tutorial available on Bonus Tiime.

What’s Telegram? CasinoBonus  

Telegram is a free instant discussion app. Telegram is useful in getting our Stake offers from our Casino Bonuses. That’s where you can ask for our €30 offer and 200% offer by contacting our Stake Support.

Here is our stake offers’ tutorial available on Bonus Tiime.

What’s Turbo Spin on slot machine? Slot machine  

Some providers have put the Turbo Spin option in their slot machines. Just to name Relax Gaming and Pragmatic Play which have this option. When activated, you have no more slot animation during your spins cause the speed is very fast. With this turbo mode, you’ll be able to get the bonus free spins by finding the 3 scatters faster, and get faster connections while spinning. Nevertheless, speed also means greater loss of balance if it doesn’t pay.

What does Max Win mean?  

The Max Win of a Slot machine is determined by its provider. Some providers like No Limit or Push Gaming usually have a Max Win above ten thousands your bet. (Fire in the Hole x60,000 for example). Other providers tend to have thousands times your bet, like Pragmatic Play with usually x5,000 your bet.

Once the max win is reached, you can win no more earnings. Even if the connection is worth more.

What does Volatility mean? CasinoSlot machine  

The slot machine’s volatility is its payment’s potential. The higher the volatility is, the higher the earning can be while playing. Usually, higher earning means rarer wins aswell. And the lower the volatility is, the higher the frequency of the win is. The volatility depends on the provider and is different on every slot machine.

For example, Tome of Madness from Play’N Go has a Max Win of x2000 your bet, its volatility is lower and gives you more regular little earnings.

Compared to San Quentin from No Limit which has a Max Win of x150 000 your bet,its volatility is higher and gives you rarer big earnings.

What are Cashlibs payment method? Payment  

Cashlibs are a way of making online securised payment method anonymously. That makes it an ideal online payment method with no credit card needed.

Here are some explanations of Paysafecard available on Bonus Tiime.

There are other payment methods of this kind, such as Neosurf and Paysafecard.

What’s a Paysafecard payment method? Payment  

Paysafecard is an online securised payment method which protects your privacy. Paysafecard’s code can be used securely and anonymously on online websites. There are a lot of websites allowing this payment method : Entertainment sites, sports bets, online games, online casinos.

Here are some explanations of Paysafecard available on Bonus Tiime.

There are other payment methods of this kind, such as Neosurf and Cashlibs.

What’s Neteller payment method? Payment  

Neteller is an intermediary bank between your physical bank and online payments, such as Skrill. You can make bank transfers on Neteller in order to make online payments at a lower cost. You will then be able to deposit where you’re able to, like some online casinos.

Here are explanations of Neteller available on Bonus Tiime.

What’s Neosurf payment method? Payment  

Neosurf is a simple and securised online payment method. When buying Neosurf, you receive a code which can be used securely and anonymously on online websites, such as online casinos, which allow the Neosurf payment method.

Here are explanations about Neosurf available on Bonus Tiime.

There are other payment methods of this kind, such as Paysafecard and Cashlibs.

You can use your Neosurf on this website: Arlequin, Vasy Casino, Lucky Luke, Royal Rabbit, Jack21, Banzai Slots, Unique Casino, Magical Spin, Nevadawin, MaChance, Vegas Plus and Azur Casino 🙂

What is the Skrill payment method? Payment  

Skrill is an electronic wallet which offers a money transfer service like Neteller. Skrill is an intermediate between your physical bank and your online payments.

Here are some explanations of Skrill available on Bonus Tiime.

What’s a Bankroll and its management? LexiconCasino  

The bankroll’s management consists of determining a proper starting balance that you’re gonna play. This balance will also determine the bet that you are going to put in slot machine.

Here are some explanations of bankroll’s management available on Bonus Tiime.

What do Megaways mean on slot machine? LexiconSlot machine  

In a slot machine, there are paylines which give you money depending on the number of connections. Megaways are that number of paylines which are likely to create connections. If it is written 3000 Megaways in the slot machine, it means that there are 3000 potential paylines during the specific spin. Those paylines may not connect but the more there are Megaways, the more the chances are to pay.

What’s a Bonus Offer with no Wager? BonusLexicon  

There are bonus offers with no wager. It means that the online casino increases your balance after your first deposit by a percentage, depending on the bonus offer. With no wager means that if your balance raises, you’ll have to withdraw the amount lent by the casino before cashing out what stays.

Example: With the Cresus offer of 150% for a maximum amount of €300. After depositing €200, Cresus increases your balance of €300. So you have €500 as new balance. If you make some earnings and reach like €2,000, you’ll probably want to cash out. In that case, you’ll have to withdraw the €300 lent which means that you’ll end up cashing out €1,700 from your session.

What’s a Provider? LexiconSlot machine  

A provider is a studio of developers which creates and provides slot machines to online casinos. There are tens of providers which each have their own universe, to the delight of the players.

Here is a list of different providers you might meet while playing online casinos.

What’s the wager on Free Spins Offers? Bonus  

The wager on free spins offers depends on the casino’s website. We recommend you to read the rules & conditions on every site to know more about the wager’s multiplier and the amount you can cash out when the wager is done.

Do I have to deposit to get the Free Spins Offers? Bonus  

There are 2 types of free spins offers.

The first one gives you, with no deposit, a certain number of free spins to use in a slot machine. In general, there is a wager to be done once the free spins have been used in the slot. When the wager is completed, you end up with some amount of money you can withdraw with no deposit.

Example : 22 free spins with no deposit on LuckyLuke, in the slot maching Book of Darkness.

The second one gives you the opportunity to swell a bonus offer, this time with a deposit. The casino increases your balance which will usually be under wager. And with this increase, there might be some free spins included in the bonus offer.

Example : 500 free spins after deposit on Cresus, in the slot machine Multifly.

What are the cryptocurrencies available on Stake? Crypto  

The cryptocurrencies available on Stake are BTC (Bitecoin) / ETH (Ethereum) / LTC (Litecoin) / DOGE / BCH (Bitecoin Cash) / XRP (Ripple) / TRX (Tron) and EOS. Those different cryptocurrency can be used to benefit from our Stake offers.

What’s the purpose of the Blackjack Chart? Live Casino  

The blackjack chart is a tool which optimizes your winning chances when playing blackjack games. Of course, it doesn’t mean you’ll be winning every time but you raise your chances. Sometimes, following your instinct might be the greatest option aswell.

Here’s the free blackjack chart available on Bonus Tiime.

What’s the free tournament called “Patchinko”? Bonus Tiime  

Patchinko is one of our 3 free tournaments which allows you the potential gain of 15 000 store points. It consists of gaining a maximum amount of points with 3 attempts. The ball starts from a random spot and can pass through multipliers before ending its race in a final result, multiplied or not.

The top 10 players gain 500 to 5000 store points.

What’s the free tournament called “Le 100”? Bonus Tiime  

Le 100 is one of our 3 free tournaments which allows you the potential gain of 15 000 store points. It consists of gaining a maximum amount of points by clicking on different shields shown on screen. Some hide points and others hide multipliers. The goal is to accumulating a maximum amount of points before finding a bomb which ends up the game.

The top 10 players gain 500 to 5000 store points.

What’s the free tournament called “Sport Bets”? Bonus Tiime  

Sport bets is one of our 3 free tournaments which allows you the potential gain of 15 000 store points. It consists of different sports bets of football matches. Every week, you’ve to write the final match resultat that you think there will be. Depending on your accuracy, you accumulate points.

The top 10 players gain 500 to 5000 store points.

What are the Store Points gained on Bonus Tiime? Bonus Tiime  

The store points are points gained individually by each Bonus Tiime’s member. You can gain store points by participating at our free tournaments, you’ll need to end up in top 10 players. Once you’ve acquired 2500 store points, you’ll be able to exchange them on our store for money in Neosurf code.

What are the Free Tournaments on Bonus Tiime? Bonus Tiime  

On Bonus Tiime, there are 3 different free tournaments. They’re called sport bets, le 100 & Patchinko. They allow you the possible gain of thousand store points. Then, you’ll be able to exchange them on our store for money, money given by Neosurf code.  

How long does it take to get my Neosurf Code once bought? Bonus Tiime  

After earning store points and checking the store to exchange them, you receive a mail within 3 days depending on the demand, inviting you to come pick up the Neosurf code on our Bonus Tiime’s live support.

What’s the Store on Bonus Tiime? Bonus Tiime  

There are free tournaments on BonusTiime where you can win store points if you participate and reach the top 10. The store allows you to exchange those store points for money. From 25€ to 200€ in Neosurf code.

What’s the purpose of the Store Points I gain on Bonus Tiime? Bonus Tiime  

Once you’ve earned a certain number of store points, usually from our free tournaments, you can check our store and exchange them for money. 2500 store points for 25€, 5000 for 50€, 10 000 for 100€ and 20 000 store points for 20€. They’re being given from a Neosurf code.

What’s a Scatter on slot machine? LexiconSlot machine  

The scatter is a slot’s symbol allowing the unlocking of bonus free spins. The number of scatters requested depends on each provider’s slot.

What’s a Bonus Free Spins on slot machine? BonusSlot machine  

In most slot machines, there’s a chance to unlock a bonus free spins. In general, it’s by finding 3 symbols scatters. After finding them, you start some, usually 10, free spins which cost nothing but allow you to accumulate a more or less substantial gain.

What’s a balance? CasinoLexicon  

The balance is the amount of money you’ve on your account and which you’re about to be playing. It corresponds to an amount of RAW money or bonus under wager.

If you deposit 500€, your balance is 500€. After winning 200€, your new balance is 700€.

What’s a Bonus Free Spins? Bonus  

In most slot machines, there’s a chance to unlock a bonus free spins. In general, it’s by finding 3 symbols scatters. After finding them, you start some, usually 10, free spins which cost nothing but allow you to accumulate a more or less substantial gain.

What’s a balance? CasinoLexicon  

The balance is the amount of money you’ve on your account and which you’re about to be playing. It corresponds to an amount of RAW money or bonus under wager.

If you deposit 500€, your balance is 500€. After winning 200€, your new balance is 700€.

What’s a Bet? CasinoLexiconSlot machine  

In a slot machine, the bet is the amount of money spent every spin. The more the bet gets closer from your balance, the more you’re playing aggressively and risk huge losses or wins. That’s why you’d try playing like 1/1000 from your balance to have a longer gambling and slot experience.

What’s a Bounty Bonus? LexiconSlot machine  

In a slot machine, in addition to recovering some classical bonus free spins, some slot machines allow the gain of a bounty bonus. It’s some sort of mega bonus. The mega bonus is in general worth thousand times your bet & raises your chance of gaining a huge amount of earnings.

What’s the Return to Player (RTP)? LexiconCasino  

The RTP (return to player) is the redistribution rate from a slot machine. It’s based on an infinity of connections, and therefore over the very long term. It’s the percent of money paid back from a slot machine compared to the money bet on it. If the slot machine has a 94% RTP, it’s supposed to pay back 94€ from 100€ gained, but to the all the different players and not only what you’re betting yourself.

What does Average Multiplier mean? CasinoLexiconBonus  

The average multiplier is the current multiplier you’re having during the bonus hunt’s opening, from the different bonus free spins. Compared with the break even, it allows you to see if the bonus hunt written on your hunt board is beneficial or not.

What does Break Even mean? CasinoBonusLexicon  

The break even from a hunt board corresponds to the average multiplier to be reached with the earnings from all your bonus free spins to get back your starting balance.

For example : You found 10 bonus free spins out of your bonus hunt and the hunt board says your break even is x52. It means that your 10 bonus free spins will have to pay, in average, x52 your bet to be paid back de votre bonus hunt.

What’s a Hunt Board? CasinoLexiconBonus  

A hunt board is a board in which you note every bonus free spins found in the different slots machines you’ve been playing. You write down the starting balance, the ending balance, if you stop the bonus hunt before you’re out of money & the different earnings from the bonus free spins opening. In the end, it determines the break even and the average multipliers realized.

This helps determine the money committed and released from the bonus hunt.

Here’s our free Bonus Tiime’s hunt board.

What’s a Bonus Hunt? CasinoLexiconSlot machineBonus  

A bonus hunt is a way to play online casino’s slot. The hunt word is used because you’ll look for the maximum bonus free spins you can win with the balance you have. Everytime you spin a slot and find its bonus free spins, you keep it while the hunt keeps going. The goal is to find as many bonuses as possible before opening them all once the hunt is over, because you decide it or because you’ve no more money in your balance. There are hunt boards available which help you note every bonus free spins from any slot machine and then analyze statistics from the hunt.

Notice that some providers don’t allow you to keep their bonus free spins.

Here’s our free Bonus Tiime’s hunt boards.

What does RAW money mean? CasinoLexicon  

The RAW money is the money you deposit directly from your personal banking account. RAW means there is no casino bonus attached or any money, free spins given from the casino itself.

What’s a payline? CasinoLexiconSlot machine  

A payline is a line on a slot machine whose connection of its similar symbols makes you gain money in slot games. The rarer the payline’s symbol is, the more its connection is worth money.

What’s a slot machine? CasinoLexiconSlot machine  

A slot machine is a casino game which has spinning wheels that contains paylines. There are different types of slots.

Different types of slots: Progressive Jackpot, 3 colonnes, Megaways, Bonus Buy Slot, Grid,…

What’s a sticky wild? CasinoLexicon  

A sticky wild is a symbol which replaces any other and can stand on screen during multiple spins. They’re often used and they tend to appear during bonus free spins. The more you gain sticky wilds, the more there are paylines. It means a better earning in the slot you’re playing.

What’s a Wild? CasinoLexicon  

A WILD is a symbol which replaces any other and can stand on screen during multiple spins, a wild that stands is called sticky wild. That allows you to fill some paylines in slots in a way that assures you better earnings.

Can I make multiple casino registrations? Casino  

You’re allowed to make one and only one account per casino bonuses and by online casino. However, don’t forget that only one account is allowed per family. It’s forbidden to create multiple accounts or one for each family’s member. Even if you’re different people who want to use our casino bonuses.

Can I use casino offers multiple times? CasinoBonus  

All casino bonuses can be used only one time. By the way, online casinos allow you only one account per family. It’s forbidden to create multiple accounts.

What’s a VPN? SecurityLexicon  

A VPN is a tool which permits you to connect from another internet network. In online casinos, it gives you access to slots or providers/studios which can’t be found with your country’s internet network. Here are some different VPNs.
Some online casinos allow you their use, some don’t.

What’s a wager? CasinoLexiconBonus  

Wager is the fact of playing multiple times your balance (often x35/x40), whenever you’re under bonus casino or bonus free spins, in order to cash out the whole amount of money which stands when the wager is done.

For example : Deposit 200€ raw + 200€ Bonus wager x40 means you’ve to play 400€ x40 = 16 000€ before cashing out.

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